Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(149,236 Reviews)
Open Ratings Snapshot
Rating breakdown 149,236 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,603
85%of customers recommend this product. 
(
52,644 out of 61,778
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
4 out of 5
4
Software is great except that some forms are late
on March 4, 2026
Posted by: none1099
Verified Purchase:Yes
The software is great, except that forms were incomplete and I had to wait until 2-28 to get the last form so I could complete and file my federal taxes.
Response from HRBlockBy SydneySocial Media DepartmentMarch 5, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Fix Major System Glitch
on March 4, 2026
Posted by: CG33
from Urbana Ohio
Verified Purchase:Yes
Glitch continually replaced Wife’s fed taxes paid with mine causing erroneous refund calculations.
Pros: Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy SydneySocial Media DepartmentMarch 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Unable to import from banking and Brokerage
on March 4, 2026
Posted by: Aaron S Costa Mesa
from Costa Mesa, California
Verified Purchase:Yes
I’ve been using your product for years. This is the first year. I’ve been unable to import my 1099 DIV and 1099B forms From Merrill Edge. I contacted Merrill Edge and they stated this is a known problem with H&R Block for the 2025 tax year. I have many stock transactions, so this basically made the product useless to me and I was forced to purchase TurboTax To complete my taxes this year.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming, Hard to import documents
Value
5 out of 5
5
Response from HRBlockBy SydneySocial Media DepartmentMarch 5, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great program
on March 4, 2026
Posted by: Anonymous
from Camden AR
Verified Purchase:Yes
I've used this program for many years and find it easy to use,
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy SydneySocial Media DepartmentMarch 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Works for me!
on March 4, 2026
Posted by: Rssheaff
from Virginia
Verified Purchase:Yes
Your software performs as expected and meets my needs.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SierraSocial Media DepartmentMarch 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Confidently using for 30 years
on March 4, 2026
Posted by: geoguy
from Albuquerque NM
Verified Purchase:Yes
I’ve confidently used your product (including TaxCut) for more than 30 years. Easy to use for preparing federal and state returns every year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy SierraSocial Media DepartmentMarch 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Makes completing taxes easy!
on March 4, 2026
Posted by: Anonymous
from MInneapolis, MN
Verified Purchase:Yes
Sure makes doing my taxes easy and loved the import data from institutions feature.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SierraSocial Media DepartmentMarch 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
It works well for me
on March 4, 2026
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have used H&R Block software to do my taxes for over 10years. It has always been easy to use and I am confident with it. It works well for me.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SierraSocial Media DepartmentMarch 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
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