Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,236 Reviews)
Rating breakdown 149,236 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,603
85%of customers recommend this product.
(
52,644 out of
61,778)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
4
Old time H&R tax software user
on March 5, 2026
Posted by: YuraatDover
from FL
I am using H&R Block tax software every year since 1997 when I prepared my 1996 taxes [it was named Kiplinger tax software at those times]. I am comfortable with the software and familiar with its quirks. I heard many times that Intuit is better, but the only case when I tried the competitor, it was not better.
However, I encountered a few bugs in the 2025 tax year H&R Block software. Specifically:
1. Verification is not aware enough about Roth 401(k). It assumes that in the form 1099-R it should be Roth IRA, and that in the form W-2 it should be a traditional 401(k)
2. The software initially accepts an empty (all zeros) or random garbage in the form 221-, Schedule AI. To re-entry it after verification failure, user must delete first the schedule manually in the Forms tab.
I would recommend this to a friend!
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience during your visit. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
I have been using this tax software for years while checking with a tax consultant to check myself at the end. This concept has worked very well for me.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience during your visit. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
All worked just hard to read (font size too small)
on March 5, 2026
Posted by: SO MUCHTAX PAIN
from Nashville,TN
Verified Purchase:Yes
I am a many year user of H&R and have no problems. A 5 star review would be given if I could change the font size for easy reading since the Gov., IRS makes the tax system so complex.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Mandalorion
Verified Purchase:Yes
Very easy to use. Keeps it simple.
17th year using it and have always been very happy.
17th year using it and have always been very happy.
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: IrishDan123
from Slippery Rock, PA
Verified Purchase:Yes
I've been using this software for years and really like it but I've had trouble on occasion electronically filing PA state taxes. My return isn't all that complex so I'm not sure what the problem is. I'd give the software 5 stars other than that.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
The Best
on March 5, 2026
Posted by: Trish2
I have been using this software for over 10 years and I have never had a problem. Its quick and easy to use.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from KS
Verified Purchase:Yes
I've been using this tax software for several years now. I find it very easy to use. It walks me through everything and gives me a chance to go back and look at everything before submitting. I especially like the import feature. I can't always import everything, but when I can, it makes everything so much faster. I like that it can bring in last year's information, and I just change anything that is different this year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tucson AZ
Verified Purchase:Yes
Overall, good software. Arizona state software had a couple of problems. One is the lack of Form 348 in the package. Most Form 323 filers, including myself, require Form 348 in addition. I had to download the form from the state website and could therefore not file electronically. I also found an error in the software: the default max on Form 301 line 19A should be 766, rather than 728. I was unable to override the default entry.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock