The H&R Block Software works well for my tax situation. Last year, I had a more complex tax return. I first did my taxes using the H&R Software, but just to make sure that I had entered everything correctly, I also hired a tax professional to do my taxes. When I got the tax professional’s results back the taxes owed didn’t quite match with the H&R Software’s results. Comparing the two returns, I discovered the the tax professional had deducted my wife’s State Teachers’ Retirement. The H&R Software had clearly explained that my wife’s retirement payments were not deductible due to conditions spelled out in the “Bailey Settlement”. When I showed the tax preparer his error, he reluctantly refunded the money that I had paid him. I guess I can trust the H&R Software more than a professional Tax Preparer! That’s the greatest compliment that I can give for the H&R Software.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Easy to use even for those afraid of the intimidating IRS forms.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I've bought and used HRBlock for many consecutive years and have had no problems and smooth successes. Reasonable price; additional cost for state submissions a bit excessive.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
After importing from investment company we kept gettin that there were errors. Checked all exclamation points. We fixed all that the software flagged as errors. It took many, many tries before we could get them accepted. It was LCL Financial. In the past we haven't had any problems. Why wouldn't import in the correct format?
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
I bought this last month and is very happy with it
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
The past two years the software has been more difficult to use; for example entering wash sales- not enough data requested to get the correct gain loss. Large banks such as JP Morgan Securites aren’t listed to download 1099 B. This leads to time consuming entries and possible errors.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I like the ease of use and the checks to make sure all is correct
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!