I used H&R for years prior to my husband's death. After his death, I choose to use as accountant. After finances were back to normal I came back to H&R, It is as concise as I remember. Easy to jump back to recheck your input as you work though the steps. I always do my work through 3 times. This insures that I have correctly inputted everything.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
It did get the job done. Each year I notice problems when data is transferred to the state program.
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I’ve been using this software for over 10 years and this is the first year that I have been totally disappointed due to your not supporting the importing of data from my financial institution (Merrill Lynch).
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Only one problem. The Federal interview for the foreign tax credit did not allow me to enter RIC for mutual funds. I was forced to select a country in the drop down list.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
The deadline is April 15th and you still have updates to the software. Not tight. I got an update notice after I have filed my taxes.
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Long time customer and have always relied on it straight forward instructions and accuracy.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
This is the third year I've used H&R block software for taxes. I find it very straightforward and easy to use at an affordable price.
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!