Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,236 Reviews)
Rating breakdown 149,236 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,603
85%of customers recommend this product.
(
52,644 out of
61,778)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
3
on March 6, 2026
Posted by: Emil T Cipolla
Printed all the forms band saved a copy on my desktop, but I can't seemed to close the program -
getting a note indicating file stll open
getting a note indicating file stll open
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Customer Rating
5
Consistently solid product.
on March 6, 2026
Posted by: tomGA
from Hoschton, GA
I have used this software for nearly 30 years, and I am always satisfied with it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Badger76
from St Augustine, FL
Verified Purchase:Yes
It’s awful if one needs to file an amended return. That’s buried deep under numerous hidden menus. So far I have not been able to file this as your process is difficult & confusing.
Pros: Easy to import documents
Cons: Hard to prepare
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Rose2026
from Monson, MA
Verified Purchase:Yes
I've used this software for years and always been happy. However, this year when doing my grandson's return I had an issue e-filing that support wasn't able to correct. He worked in CT and lived in MA. The company only took CT taxes. We were able to e-file the MA and Federal returns, but the CT return never showed up to e-file. We had to mail his CT return.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 25fed
from Colorado
Verified Purchase:Yes
I had to get use to a new product but it worked out great
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Albone
from Rochester NY
Verified Purchase:Yes
I found this program very easy to work with and very self explanatory. I would recommend this to others.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from UT
Verified Purchase:Yes
Works well for federal filing, even for complex returns. Could use better support for K-1 schedules and codes. State filing is ok but not great.
Pros: Maximizes refund, Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
Have been buying the Elite software since at least 2017. It's the best. Very easy to use. When you eFile you know that every I is dotted and every T is crossed.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock