I have been using Turbo Tax for years. However, I'm using Windows 10 and Turbo Tax quite supporting Window's 10. My laptop cannot be upgraded to Windows 11. I was between a rock and a hard place. I found that your system still supports Windows 10, got it on sale and is just as easy to use as Turbo Tax. I did my taxes in a total of 45 minutes. Thanks for being there when I needed you!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Federal return was great. State return got me in trouble. Your program said the state owed me 2X the amount I paid in taxes. I think I will have to file an amended return.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking the time to provide a rating! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Ive used this software before with no issue. This year a form was entered and I got an error. Once they pointed out the missing data that is required there is no way to update it. I can update other areas of the form but they do not allow me to update the specific column. Its a basic calculation (i think column a minus b) but it doesnt calculate it and I cant enter it. So I cant file. I reached out to customer service and they said it was a software issue. They said they would reach back out but I have heard nothing back almost 2 weeks in. If I have to use another service because their product doesnt work they should let me know. Instead they took my money and are just leaving me to guess when it will be fixed, if ever.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 8, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I've always only used H&R Block software. I've been a user since it was introduced. It's always been quick, easy and educational. I've never worried about errors, omissions, or problems.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.