I’ve used tax cut for at least a decade. The revision and update approach in 2026 was horrific. Why did it take so long to fix the K-1 issues?!?!?!?!? You fixed it on like April 8th. Ridiculous.
Cons: Time consuming
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 29, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Generally satisfied. Was somewhat unhappy about the lateness of an update I needed to finish. Not happy about charge to file State return. Can't always simultaneously display all the pages/forms needed at the same time.
Response from HRBlockBy Sydney, Social Media Department, April 29, 2026
We’re so happy to see that you had a good experience. We appreciate your business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can ever assist in any way.
It is very good that I have been using H & R Block Deluxe Software for some years now.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 29, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Too expensive. If error or warnings are identified, there is no help to resolve them. Software does not help look for or identify potential ways to save on tax bill.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Response from HRBlockBy Maria, Social Media Team, April 29, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.