Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,235 Reviews)
Rating breakdown 149,235 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,602
85%of customers recommend this product.
(
52,644 out of
61,777)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Dog Snork
Verified Purchase:Yes
Generally happy, didn't seem to get all the prompts for possible deductions, ex. registration taxes on not new cars, didn't like that if we wanted to review something had to go back through the whole topic again. Will probably use again next year.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from seattle, wa
Verified Purchase:Yes
It is very tedious to enter the stock trade for a whole year, the software should be improved or made smarter, by offering user to upload photo or PDF file of stock trading record, then the software can retrieve the data from it without user to enter line by line.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: RERB
from CO
Verified Purchase:Yes
Only bought this because I lease mineral rights and must report them. There are so many more questions for that part and it's very confusing. The built-in AI is no help at all. I thought tax software was to help the average person do their own taxes but it's getting harder. More help for the average person is required.
Plus, I'm trying to do last taxes for a deceased person, and the software still has a glitch that is preventing me from finishing, and it's also very frustrating to do without help.
Plus, I'm trying to do last taxes for a deceased person, and the software still has a glitch that is preventing me from finishing, and it's also very frustrating to do without help.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bay Area, California
Verified Purchase:Yes
Been using HR Block for more than 20 years - always reliable and accurate
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
I’m a Fan … but not of the 2025 tax year version
on March 6, 2026
Posted by: fjbpatt
from Maine
Verified Purchase:Yes
I’ve used a version of this product since the 1970s. I think that the 2025 version is the worst that I have ever used. It was glitchy and left me with lots of unanswered questions.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mississippi
Verified Purchase:Yes
I have used your product for years, always worked for me.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
Product was generally good. I’ve used it for years, but this year seemed more buggy and convoluted than past years.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Spudz
Verified Purchase:Yes
I did my taxes in one afternoon. It was easy, and I feel confident that it was done right.
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock