Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,235 Reviews)
Rating breakdown 149,235 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,602
85%of customers recommend this product.
(
52,644 out of
61,777)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: areukidinme
from mi
Verified Purchase:Yes
i had a hard time this year with your program than other years , I had to keep going back to fill things.
i never did find where to enter federal refund from previos year.
i never did find where to enter federal refund from previos year.
Value
3
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking the time to rate your experience with us. We appreciate your feedback and your business. While we aim for 5-star satisfaction, we're always looking for ways to improve. If there's anything specific you'd like to share with us to help us better meet your expectations, please don't hesitate to reach out to our support team at 1-800-472-5625.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Jacksonville, FL
Verified Purchase:Yes
I’ve used this product for a number of years and easy to use.
Pros: Easy to prepare, Maximizes refund
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Richmond VA
Verified Purchase:Yes
Love using this software. Probably my 6 or 7th year. It preloads my data from previous year, checks for errors or omissions and is always accepted and processed quickly. Literally like filling in a questionnaire. Love it!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JimboToo
from Ohio
Verified Purchase:Yes
I got this because I used to use TurboTax, but they would have required me to upgrade my computer this year (to have Windows 11 and dual processors). Thanks for running on Windows 10.
I found your software very complete and worked through it although it was different. The only issue I had was when I would leave and come back the program did not return to where I had left; I needed to fish around a little to find it.
I found your software very complete and worked through it although it was different. The only issue I had was when I would leave and come back the program did not return to where I had left; I needed to fish around a little to find it.
Pros: Easy to import documents
Value
5
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: CincyBugs
from Cincinnati, OH
Verified Purchase:Yes
I have used H&R Block software to do my taxes for several years now and generally have been very happy with it. This year my tax filing was delayed for two weeks due to a software error that would not allow me to e-file. The program identified an error in one of the supporting tax forms that was not in error. This wasted 2 to 3 hours trying to fix the "error', only to find out through the help chat feature that there was a known software bug which would be fixed in an upcoming update. The update date came and the issue was still not fixed. The next update came a week later and the issue was finally fixed. The error message went away and I could finally file. The issue wasted my time and delayed my refund by two weeks.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Max, Social Media Team, March 8, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Alvaton ky
Verified Purchase:Yes
Found a glitch form 1099B when I put in State initials it said this is not a number then it froze up had to force quit and start over when I put in State number It kept putting commas every three numbers and couldn’t file until I just deleted the number altogether.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JHC42
Verified Purchase:Yes
I have used this product for years and will continue to do so. It makes doing taxes relatively easy and keeps up with tax law changes. I particularly like the ability to efile, import information from various providers directly into the program, and to prefill data from last year's return. With the ability to do more than one return, I do my own, that of some family members, and sometimes use a spare return to do "what if" scenarios. It's a great tool.
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Trumpeter
Verified Purchase:Yes
Easy to use! Transferring data Fri the year before is great. All current tax changes included .
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock