Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,235 Reviews)
Rating breakdown 149,235 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,602
85%of customers recommend this product.
(
52,644 out of
61,777)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: taxros
from Georgia
Verified Purchase:Yes
I have used H&R Bloch software for several years. It is accurate and easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Poor communication and explanation
on March 7, 2026
Posted by: Lenandkaren
from Tennessee
Your accuracy check says I failed in thew depreciation checklist, I think?!?
I cannot find what you say is wrong, or how to fix it.
I cannot find what you say is wrong, or how to fix it.
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Amaryntha
from NY
Verified Purchase:Yes
Mostly the software works….BUT. 1. Your program update link for a Mac doesn’t work. 2. Your help area and software for NY inflation protection checks were non-existent. #1 has been going on for several years. Why don’t you fix it? #2 shows you are not on top of things the way you should be.
Cons: Time consuming
Value
3
Response from HRBlockBy Max, Social Media Team, March 8, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Grampa
from Lancaster, NY
Verified Purchase:Yes
I have been using H&R Block software since its inception, and the predecessor prior to that. At one point we had rental property, and although I was employed by a government agency, I also had a business on the side. This guided me throughout my taxes every year with absolutely no problems.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: raredinger
from Ohio
Verified Purchase:Yes
This program is so easy to use! I highly recommend it!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Obi64
from Bristol RI
Verified Purchase:Yes
Everything fine until I went to print a copy of returns. Selected PDF option and could not print!
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
"Glitch"
on March 7, 2026
Posted by: Bteksfam4664
from Indiana
There is(not fixed when I filed) a "Glitch" in software. My spouse turned 62 in 2025, software assumed she filed for Social Security Income, eligible at 62, she NEVER filed, still works full time. We had a data verification issue that was not fixed when I filed. H&R software dept., as far as I know, has not resolved the issue.
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: nonreview
Verified Purchase:Yes
My wife already sent in a review on the product. She is the one who does our taxes. So she sent that after she filed our taxes. It is not cool to request one from me who never uses it, especially since she filed it from your software in her name.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock