Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,235 Reviews)
Rating breakdown 149,235 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,602
85%of customers recommend this product.
(
52,644 out of
61,777)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: jpami
Verified Purchase:Yes
Overtime Income. The interview/program assumes overtime income is reported on the W2. There is no way to make entries for overtime income NOT reported on a W2. In order to be able to claim the deduction for Overtime income you have to in effect lie by stating that it is reported on the W2.
On a 1099-R Box 2A (Taxable Amount) was blank and box 2B (Taxable Amount not determined) was checked. I entered o for box 2A. Although there was a question during the interview asking to enter the taxable amount I think there should have been an alert during the accuracy review to question again if there was a taxable amount.
Finally, when I tried to submit a review directly from the program I receieved an error stating to answer all questions which I had done.
On a 1099-R Box 2A (Taxable Amount) was blank and box 2B (Taxable Amount not determined) was checked. I entered o for box 2A. Although there was a question during the interview asking to enter the taxable amount I think there should have been an alert during the accuracy review to question again if there was a taxable amount.
Finally, when I tried to submit a review directly from the program I receieved an error stating to answer all questions which I had done.
Response from HRBlockBy Max, Social Media Team, March 8, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used this software for many years. I feel it is one of the best and plan to continue to use it in the future.
Value
4
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: HomeDoer
from SC
Verified Purchase:Yes
Solid product, easy to install and use. Was a better experience for my than Turbotax which I used for 20+ years.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Honeyville
from Utah
Verified Purchase:Yes
2024 taxes submitted; however, my taxes never fully submitted to federal. I ended up paying late fees and trying to resolve the issue for many hours. 2025 submitted; however HR block, for the first time ever, wouldn’t efile to Utah. I had to go through another system to file. HR Block has gone downhill the past two years.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra Social Media Team, March 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Gig Harbor, WA
Verified Purchase:Yes
I have been using this software for over 20 years, and it makes tax time bearable.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Franklin, IN
Verified Purchase:Yes
Makes filing relatively easy and is thorough with questions seeking deductions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Example Bob28
Verified Purchase:Yes
I’ve been using HR Block software for years. As in prior years, it gave the option to receive a Fed. refund by check, which I chose. This was the beginning of my trouble. The Govt. Phased out check refunds Sept. 30, 2025.
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5
Another excellent year for the HRBlock program
on March 7, 2026
Posted by: sdragoo
from Hilliard, OH
This is now the 15th year I've used H&R Block's software to prepare my taxes. As always, the software is extremely easy to use, especially for someone that first learned to do their taxes by following the line-by-line Federal and state income tax return instructions. The software has plenty of helpful information in it, & links directly to the appropriate IRS and state FAQs and instructions if you need additional information.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock