I was not able to load any of my data from my financial intuitions. One ia local and I understand that but the other bank is very large and I do not understand why I could not download the required forms. Also information on my state retirement was not available. More work on my side but the information was accepted and I believe correct.
Pros: Maximizes refund, Fast
Cons: Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, March 9, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Yearly data kept. Add simple annual return reader.
on March 7, 2026
Posted by: ninenow
from US
Verified Purchase:Yes
Works well, got refund. Appreciate that it picks up previous year data. Need a simple reader for all years. Do not enjoy adding yearly software to Pc. Window 10 change to Window 11, was a mess.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
The search part needs some improvement. I tried to find the auto loan interest and auto purchase sale tax. It’s very hard to locate them.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
The updates don't install until I exit all other programs and restart my Mac.
Value
3
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Used for many years with good results and complete coverage of my needs. Had just a few glitches this year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking the time to rate your experience with us. We appreciate your feedback and your business. While we aim for 5-star satisfaction, we're always looking for ways to improve. If there's anything specific you'd like to share with us to help us better meet your expectations, please don't hesitate to reach out to our support team at 1-800-472-5625.
The software is fine but the government should be supplying this software for free.
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking the time to provide a rating! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.