Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,235 Reviews)
Rating breakdown 149,235 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,602
85%of customers recommend this product.
(
52,644 out of
61,777)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: MicBass
Verified Purchase:Yes
I have been using the SW for 10yrs. As always, excellent product!
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Nolanville, TX
Verified Purchase:Yes
I use this every year, and have been really pleased with it. This year after an update, the program appeared to have a little glitch. After clicking the "continue" button at the bottom of each screen, the program would take be back to the screen prior instead of moving forward. I hope they fix this in the next update. Otherwise, everything is great.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
on March 7, 2026
Posted by: jnh78
This year's 2025 Tax Software has too much paperwork to read and understand about your tax software and legalities. all i wanted is to file my taxes. took me longer than i like and feel unsafe of my information being shared outside of the country. will think about whether to remain with H&R block to do my tax next year.
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ortonville MI
Verified Purchase:Yes
It may just be that I am becoming more familiar with the product (this is my second year using it) but I found it straightforward and easy to use. I did have to call your help line but my call was answered quickly and my question answered immediately. Good product!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Schorsch
from CA
Verified Purchase:Yes
The tax return functionality was alright, as usual (with the usual incomprehensible questions and wordings in the interview, and the interview leaving you on your own on everything that is not obvious, in particular on state returns). Not OK was that it was impossible to update the state version (CA) after initial install - because the state version UPDATE has higher minimum system requirements than the original instal. It took several hours on the phone to get me the link for a new installer
Cons: Time consuming
No, I would not recommend this to a friend.
Response from HRBlockBy Max, Social Media Team, March 8, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Deji
from New York, NY
Verified Purchase:Yes
I buy this tax software yearly. No disappointment- yet.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Good product, one flaw. I've used it for many yea
on March 7, 2026
Posted by: Anonymous
from Charlotte, NC
Verified Purchase:Yes
The program is generally great, but I don't understand why it ALWAYS imports the wrong adjusted gross income from the previous year's return....information that must be correct for the IRS to accept a return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: John9854
from CA
Verified Purchase:Yes
Easy to use, any questions answered as I go along, and leaves me feeling confident that my return is accurate and error free.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock