Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,235 Reviews)
Rating breakdown 149,235 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,602
85%of customers recommend this product.
(
52,644 out of
61,777)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I've used your program for a very long time and have always felt it highly accurate and dependable. The last two tax returns calculated that I owed a penalty even though I paid in more than 100% of the prior year's tax before the the year end. I've never had that happen before. ??
Pros: Easy to prepare, Maximizes refund
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Dm35
from Florida
Verified Purchase:Yes
Enjoyed the quick fill out of my taxes. Already got my refund. It was easy without a hitch. Ive been usingH&R Block for years now.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jjones1967
from Irwin, PA
Verified Purchase:Yes
I have been using your software for over 10 years and this will be the last year I use it. I could not file because I needed to update the software, but the software update had an error. It took me two days to finally update and file. It takes me 20 tries to import last year’s return. This is horrible, and I’d ask for my money back, but I already did 3 returns for my family. From the I make $38 an hour, and from my estimates, you owe me $114 for my lost time with your ridiculous program.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have been using HR Block for years. I never disappointed. Very easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Cali times 6
from Silicon Valley California
Verified Purchase:Yes
Unable to eFile since I could not exactly show 2024 AGI since my PC was wiped updating to Windows 11. That's right, no 1040 printed, no backup for 2024. So I could not submit 2025 to IRS, even with my PIN. RISICULOUS.
Value
4
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Marco57
from CA
Verified Purchase:Yes
First used TaxCut in 1994. Have used it most years ever since. Seems to always do the job!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pittsburgh, pa
Verified Purchase:Yes
I have used this product for a number of years and find it good to use.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Xyzz123
Verified Purchase:Yes
Switching back to TurboTax next year
Had to manually allocate dividends for the state return
Response from HRBlockBy Max, Social Media Team, March 8, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock