Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,235 Reviews)
Rating breakdown 149,235 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,602
85%of customers recommend this product.
(
52,644 out of
61,777)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Lo19
Verified Purchase:Yes
I’ve been using the program for years…it has all the tools that makes doing your taxes a breeze!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from TX
Verified Purchase:Yes
Love the way the software calculates and updates itself when necessary.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
So far completed two returns. Pretty straight forward.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Radiaiion physicisit
from Abuquerqrue, New Mexico
Verified Purchase:Yes
Somehow H&RBlock "does it right" Nothing to find fult with. Does the job
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Terrible software
on March 7, 2026
Posted by: Snowmanjm
from Charlotte, mi
Software skipped several screens that had to be corrected causing several error and wrong amounts. Software came back as held, then refused as not sent. Credit card was charged 12 times over 3 cards and the credit card company said it was paid, now I have to dispute charges. Talked to chat service twice, first time had to wait 24 hours second time said only thing I can do I submit dispute to credit card company. When I asked what they would do when credit card company said it was paid, they just said I had to deal with them.
Value
1
Response from HRBlockBy Tra Social Media Team, March 9, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: BSBp
Verified Purchase:Yes
Calculating estimated payments for next year is not intuitive.
Response from HRBlockBy Max, Social Media Team, March 8, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from nj
Verified Purchase:Yes
Instructions are very thorough and the organization of questions keeps the correct focus. Only request is to update the NJ tax software to be able to include NJ tax exempt dividends so that the return can be filed electronically instead of through printing paper copies. Last year there was a delay in the process since the return was never scanned on receipt from the post office. We had to do the same this year and have not gotten receipt confirmation yet.
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Bob27qe
Verified Purchase:Yes
If it weren’t for the knowledge I had gained by doing my taxes without software for many years I’m afraid this software isn’t robust enough to help the average Joe complete their return with significant errors
Response from HRBlockBy Tra Social Media Team, March 9, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock