Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,235 Reviews)
Rating breakdown 149,235 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,602
85%of customers recommend this product.
(
52,644 out of
61,777)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Aolsen
from Sacramento, CA
Verified Purchase:Yes
I have been using the H&R software for several years. Easy to use. It provides explanations for areas when I’m not sure if it applies to me. Very happy with the tax software product.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: lg234
Verified Purchase:Yes
I had some income with no 1099 form and it was very very hard to figure out what to do with that. Your AI help was no help; I finally just had Gemini walk me through what to do.
Cons: Time consuming, Hard to prepare
Value
3
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: House 2025
Verified Purchase:Yes
I have used this program for over 20 years with no problems.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Could not load software a second time on another computer. Got an error message that said I’ve reached the maximum downloads, but I only downloaded it once. Other than that the program was easy to use to file taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy Max, Social Media Team, March 8, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: DaveG62
Verified Purchase:Yes
Switched from Turbotax last year, never regretted it. However, the H&R block software could be a lot more user friendly. It seems counter intuitive at times. The error I received was confusing, and didn't just bring me to the field there was an issue with.
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DRH48
from mo
Verified Purchase:Yes
Have used the software for the last 15 years without any issues. Very pleased.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Wmo01
from MN
Verified Purchase:Yes
Does a great by checking your eligibility for the new tax credits. Without this software we would have missed out on some of the credits.
Pros: Easy to prepare, Maximizes refund
Value
3
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rich101
Verified Purchase:Yes
I found the screen size to be difficult to work in. There were several glitches as well. “Other income” was duplicated when it pulled into the state form. At the end, some forms I didn’t need to file printed with forms to file and others I needed failed to print. All of this created additional work to resolve the issues.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Max, Social Media Team, March 8, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock