Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,235 Reviews)
Rating breakdown 149,235 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,602
85%of customers recommend this product.
(
52,644 out of
61,777)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
5
Will Use Every Year
on March 8, 2026
Posted by: patty26
from Dracut MA
Easy to use, Have used for many years and am always satisfied.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Railroad34
from Colorado
Verified Purchase:Yes
Thank you for keeping your program compatible with Win 10.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Addie thedog
from Maine
Verified Purchase:Yes
Federal worked fine and efiled without problems. Maine state had an error that I reported to you. It took a week to get a fix. Maine state is still messing up my email on printed form. I e-filed anyway because you said no more Maine updates were coming.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Max, Social Media Team, March 8, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maumee, Ohio
Verified Purchase:Yes
For some reason the IRS didn’t recognize the amount in line 11 from my 2024 taxes. The amount was correct but it was rejected four times. My fifth submission was finally accepted since I entered 0 on line 11. Might want to address this issue I. Next years program! Never had this problem in past years.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: MDS2
from St. Loui, MO
Verified Purchase:Yes
I have been using HR Block software for years with ease. But this year I had some issues with entering my RMD amount. Didn’t understand some terms and reached out to the AI and to Help without much success. I printed out the forms and manually figured out what my tax should be and did trial and error with the entries until I could get the tax number I needed.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Antonio, texas
Verified Purchase:Yes
I bought this program a few weeks ago knowing I was getting a good reliable product that would answer all my questions and even answer some I did not know to ask.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TimCPA
from Dupo, IL
Verified Purchase:Yes
States could improve, especially 2210 that kicks out errors due to amount due with penalties that were added to total.Make it easier to track down place to enter .bank account numbers
Value
4
Response from HRBlockBy Max, Social Media Team, March 8, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: BPop
from PA
Verified Purchase:Yes
Like that last year's info transfers to this year's. Wouldn't allow me to e-file if I included K-1 info. Told me I had to mail a paper copy, but didn't say why.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock