Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,235 Reviews)
Rating breakdown 149,235 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,602
85%of customers recommend this product.
(
52,644 out of
61,777)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: kned
Verified Purchase:Yes
Pretty good overall. I was used to turbo tax, so it took me awhile to figure out the nuances of H&R. Need clearer instructions on how to view the final tax return before printing, or else a different way to get there.
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3
Software isn't complete
on March 8, 2026
Posted by: cec47
We are presently heading for the middle of March, and I'm still getting an error message that says:
Calculations of form 5329 lines 54a and 54b are not available in this update. You'll have to wait for a future update to file your return.
That's not acceptable!
Calculations of form 5329 lines 54a and 54b are not available in this update. You'll have to wait for a future update to file your return.
That's not acceptable!
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra Social Media Team, March 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
Unsupported form cause big issues
on March 8, 2026
Posted by: Shelkol_1
from Westford, MA
In order to get a rebate on an EV charger I had to fill out some unsupported forms. That was OK as they are commonly used. I had to overwrite a field to put in the result. The software did not add in my over write, so I had to over write the total. Then I had to over write the entry on the 1040! And then to top it off, once you over write a field you are no longer able to e_file.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra Social Media Team, March 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Howie1554
from South Florida
Verified Purchase:Yes
Not intuitive it's difficult to go back to make changes.
In the past I used Turbo Tax and it was much easier to use. Unfortunately, Turbo Tax requires Windows 11 which I don't have. Turbo Tax is a far superior product, and I recommend that if your computer has Widows 11 use Turbo Tax.
Cons: Time consuming, Hard to import documents
Value
3
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
Not enough information carries over year to year. Too much manual re-entry of data.
Cons: Time consuming
Value
2
Response from HRBlockBy Tra Social Media Team, March 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
Have used H &R Block program for years. Easy to use, would recommend it to a friend.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: cef 2026
from Michigan
Verified Purchase:Yes
Been using the software for years. It's excellent.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Jose, CA
Verified Purchase:Yes
The software is buggy.
It took numerous tries to load my 2024 HRB tax data. Once it said it had successfully loaded last year's data, it then forced me to enter the same data manually.
The software is not flexible. If you somehow miss an HRB question, God help you to find a way to enter vital data in a tax form (for example, taxes paid during the year by taxpayer).
I am going back to TurboTax next year.
It took numerous tries to load my 2024 HRB tax data. Once it said it had successfully loaded last year's data, it then forced me to enter the same data manually.
The software is not flexible. If you somehow miss an HRB question, God help you to find a way to enter vital data in a tax form (for example, taxes paid during the year by taxpayer).
I am going back to TurboTax next year.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra Social Media Team, March 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock