Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,235 Reviews)
Rating breakdown 149,235 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,602
85%of customers recommend this product.
(
52,644 out of
61,777)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Cliffy1977
from Arizona
Verified Purchase:Yes
I was happy to find your program at half the price of my old one (TurboTax). It was easy to translate my last year information from Turbo Tax to you. As well, in general your program was easy to complete. There were a few glitches, though, that made it harder than it should be. 1. It is difficult to navigate to a particular page or section if you have to return to it later during the input. 2. Your requirement to artificially list each fund as a separate 1099DIV in order to break out the USGO is way too cumbersome. Why can't we just list the total USGO derived dividend for the listed 1099DIV as done in Turbo Tax for many years? 3. Why must I manually search for, download and fill-out certain State Tax Forms rather than have them included in your State Tax program. as Turbo Tax does (Arizona State Forms 340 and 352, for example). Fixing those irritants would move your product from good to great.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Philadelphia
Verified Purchase:Yes
Always pleased when I use the Deluxe Program. Easy and efficient.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
on March 8, 2026
Posted by: no nicknames99
Your software needs to be improved for printing. It cuts off the edges when the return is printed or saved as a PDF.
Value
2
Response from HRBlockBy Tra Social Media Team, March 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: NR 2025 tax return
Verified Purchase:Yes
I am using H&R BLOCK for yearly filing my Federal
and State tax and so far am streamly satisfied
and State tax and so far am streamly satisfied
Pros: Easy to prepare, Maximizes refund
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
There was a glitch in the software and your live agent wasn't helpful at all. Twice they seemed interested in getting me off the chat line so they could talk to a person with an easier problem to solve.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Milford, OH
Verified Purchase:Yes
I did my own taxes again this year with H&R Block software. I found it very easy to follow the prompts in the program and complete my taxes on my own, even with new forms to fill out this year for a budinedd business that my wife is doing.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jasm2
Verified Purchase:Yes
I've been using this product for years and it works great! I like that it pre-fills a lot of information for you from the prior year too!
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rich822
from CA
Verified Purchase:Yes
The use of the product was ok. I had no trouble entering data. Your status of my state return is still not fixed after several updates and restarts. CA FTB has already deposited my return to my bank. I hope next year you fix the problem.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock