Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
1
Poor product
on March 8, 2026
Posted by: Ktim
from Mi
System kept charging me for state filling on my credit card but did file my state return because it said an update needed to be done.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra Social Media Team, March 9, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Other than the problems with updating the program and getting the state addendum downloaded and installed (which has happened every year for the last 5 years) it worked well!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I have H&R Block for 10 years and have had excellent results. Easy to use and guaranteed results.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
This tax software is very helpful in many ways, but I encountered some situations where I was just making my best guess because I'm not familiar with tax terminology. I tried the AI tool but didn't find it very intelligent; maybe I give up too quickly. Once completed, I found it very easy to transmit it to the IRIS.
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking the time to rate your experience with us. We appreciate your feedback and your business. While we aim for 5-star satisfaction, we're always looking for ways to improve. If there's anything specific you'd like to share with us to help us better meet your expectations, please don't hesitate to reach out to our support team at 1-800-472-5625.
Works well. Simple to use for the most part. Deluxe + State version. Plenty of free Federal E files. Think for the price it should at least include 1 free State E file...handy that if you use it every year it saves/imports prior years return info.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I've been using this tax software for several years. It is easy to use. I like the feature that populated fields from the previous year's return
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
I have been a customer for over 5 years and really like the software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!