I've been using H&R Block software for almost 10 years now. It's easy, complete and accurate.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
The program itself is as good as it has been in previous years. The problem is that it does not run on Windows 7. I've got all my previous versions on a Windows 7 computer! I made it work so I could use a windows 11 computer and copied the previous year's taxes file forward so it could copy last year's info to the current year, but not everyone would be as savvy.
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Used your software for many years, always satisfied with it
Pros: Easy to prepare, Maximizes refund
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Mostly user friendly, some investment entries not transparent.
Pros: Maximizes refund
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Very easy to understand the software and the answers are equally helpful.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Generally works very well. The AI function is useless.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Been using this software for years, like most things about it, occasionally some rough spots
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking the time to rate your experience with us. We appreciate your feedback and your business. While we aim for 5-star satisfaction, we're always looking for ways to improve. If there's anything specific you'd like to share with us to help us better meet your expectations, please don't hesitate to reach out to our support team at 1-800-472-5625.
Good product. Use it every year. Would have given a 5 star but it didn't calculate amount of pension taxable.. Sent me to IRS form to do my own manual calculation.
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.