It's ok for simple returns, but I feel like it doesn't provide as much background, help and context as I need for certain inputs. Also, the menus are not well laid out, printing was a challenge and it's cumbersome to navigate
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I've been using H&RB Deluxe for more than 10 years. It handles everything I need - simple stuff, investments, home business, Roth conversions, etc. The interface is straightforward, not glitzy. This is tax software - glitz and glam not required. The price is lower that the big name competitor. I want to pay less taxes, and pay less for tax software - Win-Win!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
We’re thrilled to hear you had such a great experience! It truly means a lot to us that you chose to do business with us. Thank you for taking the time to share your thoughtful feedback, it brightens our day and motivates our team to keep delivering our very best. We appreciate you! 💚
You charged me twice for the same program - disputed it - no joy
Will find some other provider next year
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.