Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,257 Reviews)
Rating breakdown 149,257 reviews
5 Stars
97,759
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,654 out of
61,793)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: VeryUnhappyCamper2
from Chicago, IL
Verified Purchase:Yes
This was a very bad year for H&R Blocks software. Trying to file a return for a single person (never married) with no children who has used this software for years (so last years data was imported). Even though the printed return was checked single with no dependents listed, it kept checking the box under dependents for HOH or MFS. Spent well over an hour on the phone with support who just kept saying it didn't happen to them. They also had no idea what triggered that box to be checked or what the ramifications were if it was sent to the IRS incorrect. They were convinced I entered something wrong, and told me so many times, even though the box for SINGLE was checked and no dependents were listed. I re-entered the data 3 times and the same thing happened each time. I then entered the exact same data on FREETAXUSA and that box was not checked! And that site was free....why did I pay for this crap?
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sydney, Social Media Department, May 22, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
2
Doesn't work for filing Iowa final taxes online.
on May 21, 2026
Posted by: JimP1
Verified Purchase:Yes
The software would not allow filing final taxes online to the state of Iowa. I had to use a free online software to do it. The state of Iowa accepted that final return. Please work on making your software work for final filings in Iowa. I didn't like having to pay for a state program and then not being able to use it for my intended purpose. Wasted time and money.
Response from HRBlockBy Sydney, Social Media Department, May 22, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
4
on May 21, 2026
Posted by: Papa d Doug
from Illinois
I've used this program for the last approximately 15yrs.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, May 22, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Our only choice gor filing our tax returns online
on May 20, 2026
Posted by: Anonymous
from Sherman Oaks, CA
Verified Purchase:Yes
I have been using H&R Block software to file for tax return for the past 6 years and we plan to use it the next six years. It makes filing electronically very easy. The red and yellow flags tell me what will draw the attention of IRS agents, so fixing them should help us from bring audited. So far, we haven't been audited.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Filing Status Calculator
on May 20, 2026
Posted by: gary419
from Louisville Ky
Sad that 2025 does not contain the "Filing Status Calculator" that was in previous versions.
Great tool for comparing MFJ to MFS
Great tool for comparing MFJ to MFS
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Abbie W, Social Media, May 21, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t
have a positive experience. We’d like the opportunity to work with you and make it right. If you could call
us at 1-800-472-5625, our support team is ready to help.
have a positive experience. We’d like the opportunity to work with you and make it right. If you could call
us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pennsylvania
Verified Purchase:Yes
Very easy to use and allows you to copy information needed from last year’s taxes.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, May 20, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Little Lexie
Verified Purchase:Yes
Excellent software for tax returns. I have used it for a number of years.
Response from HRBlockBy Abbie W, Social Media, May 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: WantBetterUI
from Phoenix, AZ
Verified Purchase:Yes
Surely the world's WORST User Interface! The Interview sequence bears no resemblance to the IRS forms and the questions are often confusing as I try to figure out what is really being asked for. The inability to jump to the source for many calculated values is a real problem trying to figure out where something came from and how it was calculated. Just wasted almost all day trying to get a real estate installment sale entered. TERRIBLE User Interface !!!!!! Software does not deal well with AZ state tax credits - always have to print and mail because H&R Blah can't manage it.
Pros: Easy to import documents, Fast
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sydney, Social Media Department, May 20, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock