Customer reviews from greenworkstools.com
Greenworks - 2000 PS at I 1.1 GPM Cold Water Electric Pressure Washer 5111802 - Green
Average customer rating
4.7
(1,467 Reviews)
Rating breakdown 1,467 reviews
5 Stars
1,157
4 Stars
216
3 Stars
32
2 Stars
20
1 Star
42
94%of customers recommend this product.
(
1,261 out of
1,337)
Customer Reviews for Greenworks - 2000 PS at I 1.1 GPM Cold Water Electric Pressure Washer 5111802 - Green
Posted by: Ben Bb
Verified Purchase:Yes
Broke after approx 10 hours of use. Motor no longer throttles up when trigger is pulled
Response from greenworkstools.comBy Greenworks, October 14, 2025
Hello Ben Bb.
We are sorry to hear you have experienced this, we would like to hear how this occurred. To assist you best, please allow our team to gather some further details so that we can help find a resolution for you or locate any parts required. We can be reached through Live chat on www.greenworkstools.com or call us at 1-888-909-6757 (1-888-90WORKS). So, our experts can discuss your experience; please have your unit with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided.
We are sorry to hear you have experienced this, we would like to hear how this occurred. To assist you best, please allow our team to gather some further details so that we can help find a resolution for you or locate any parts required. We can be reached through Live chat on www.greenworkstools.com or call us at 1-888-909-6757 (1-888-90WORKS). So, our experts can discuss your experience; please have your unit with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Complete package
on November 23, 2025
Posted by: Voyt55
from Austin, TX
[This review was collected as part of a promotion.] Makes power washing easy and environmentally safe.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Working great so far!
on March 9, 2020
Posted by: SallyC
from Abita Springs, LA
Gender:Female
I purchased this last week. I put it together one evening (super easy to set up) and spent five hours (almost) non-stop using it the next day. My porch had gotten really bad - blackish gunk in the eaves and mildew/mold on the vinyl siding and brick floor. The turbo nozzle took it all off. I haven't even used the soap yet or the other nozzles. Today, I'm tackling the back patio which is worse and I'll test out the soap and see if that cuts down on the time to clean. The only complaint I have is the hose kept getting kinked but I think that's because it was so tightly wound out of the box - by the end of the five hours, it had relaxed some and I expect it will be better going forward.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great electric pressure washer
on September 10, 2019
Posted by: Alec
from Pembroke PInes, FL
Bought it to clean the sidewalk and driveway in front of my house and was very please on how well it work and did the cleaning job.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Greenworks MeanGreen Power Pressure Washer
on August 11, 2022
Posted by: JustJoycee
from Euclid Ohio
Gender:Female
My Greenworks pressure washer
Is more than just a tool
It's like a robot in a box
That's how easy it is to use.
I unboxed & assembled it
As soon as it came off the truck
It took me all of 10 minutes
I couldn't believe my luck.
Cause I'm not mechanically crafty
I'm just an ordinary lady
Usually assembly instructions for me
Are always a bit shady.
But not this time
& certainly not this tool
It went together like peanut butter & jelly
& looks equally as cool.
I could hardly wait to push the power button
To see what she could do.
WOW!
I power washed my house, my driveway,
My car & truck too.
I was so impressed with all
My pressure washer could do
I had to craft a jingle
& summit it as a review.
So
My greenworks pro 3000
Makes my outdoor maintenance a breeze
Try it for yourself
No doubt you'll be pleased.
Is more than just a tool
It's like a robot in a box
That's how easy it is to use.
I unboxed & assembled it
As soon as it came off the truck
It took me all of 10 minutes
I couldn't believe my luck.
Cause I'm not mechanically crafty
I'm just an ordinary lady
Usually assembly instructions for me
Are always a bit shady.
But not this time
& certainly not this tool
It went together like peanut butter & jelly
& looks equally as cool.
I could hardly wait to push the power button
To see what she could do.
WOW!
I power washed my house, my driveway,
My car & truck too.
I was so impressed with all
My pressure washer could do
I had to craft a jingle
& summit it as a review.
So
My greenworks pro 3000
Makes my outdoor maintenance a breeze
Try it for yourself
No doubt you'll be pleased.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Skip Porter
Verified Purchase:Yes
Might be the best electric pressure washer out there. Works real good. Turbo nozzle was bad and they replaced it right away.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
bought the industrial version because the home use greenworks pro is junk
on August 10, 2022
Posted by: Kirkkustoms
Verified Purchase:Yes
I had to buy this industrial grade version because I went thru 4 of the non industrial pro versions over the course of 2 years. So far this one is holding up but we shall see in the next few months...
Response from greenworkstools.comBy Greenworks, Customer Care, August 10, 2022
Hello Kirkkustoms,
Thank you for your review, we appreciate your honest feedback. It is unfortunate to hear about this experience. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. Please note all pressure washers purchased prior to 2020 have a 1-year warranty and units purchased 2020 and on will have a 3-year warranty from the date of purchase. We would be interested in hearing more about this situation. To discuss this issue further, please contact Customer Care at 1-888-909-6757 (1-888-90WORKS).
We would be happy to help!
Thank you for your review, we appreciate your honest feedback. It is unfortunate to hear about this experience. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. Please note all pressure washers purchased prior to 2020 have a 1-year warranty and units purchased 2020 and on will have a 3-year warranty from the date of purchase. We would be interested in hearing more about this situation. To discuss this issue further, please contact Customer Care at 1-888-909-6757 (1-888-90WORKS).
We would be happy to help!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
housing failure
on June 9, 2023
Posted by: RAM C
from Whitesburg KY
Gender:Male
I friend of mine bought me this as a gift for my birthday two years ago and the sparingly used it. the motor housing broke just "Jrands" showed in his review. I called and because I don't have receipt since it was a gift I am not covered under warranty. and they don't have the motor housing to even think of buying a replacement.
this sucks.. would not recommend
Response from greenworkstools.comBy Greenworks, June 9, 2023
Hello RAM C,
Thank you for your feedback. We are sorry to hear that you have experienced an issue with this product and that you were unsatisfied with the customer service experience that you had. There is truly no intent to disappoint our customers, we advise our customers, to hold on to a copy of their receipt for the duration of the warranty, just in case. Receipts, serial, and model numbers are required information for all warranty claims. This information is necessary to keep an accurate record of which items and model numbers are defective and is ultimately for your safety and reduces fraudulent acts. Some stores can look up the purchase receipt, but unfortunately, this is not guaranteed so we always suggest the receipt in a safe place or to keep photos for your record in case the warranty ever needs to be addressed. Sorry to hear of this issue and are grateful for your feedback!
Thank you for your feedback. We are sorry to hear that you have experienced an issue with this product and that you were unsatisfied with the customer service experience that you had. There is truly no intent to disappoint our customers, we advise our customers, to hold on to a copy of their receipt for the duration of the warranty, just in case. Receipts, serial, and model numbers are required information for all warranty claims. This information is necessary to keep an accurate record of which items and model numbers are defective and is ultimately for your safety and reduces fraudulent acts. Some stores can look up the purchase receipt, but unfortunately, this is not guaranteed so we always suggest the receipt in a safe place or to keep photos for your record in case the warranty ever needs to be addressed. Sorry to hear of this issue and are grateful for your feedback!
Written by a customer while visiting greenworkstools.com