Customer reviews from greenworkstools.com
Greenworks - 2000 PS at I 1.1 GPM Cold Water Electric Pressure Washer 5111802 - Green
Average customer rating
4.7
(1,467 Reviews)
Rating breakdown 1,467 reviews
5 Stars
1,157
4 Stars
216
3 Stars
32
2 Stars
20
1 Star
42
94%of customers recommend this product.
(
1,261 out of
1,337)
Customer Reviews for Greenworks - 2000 PS at I 1.1 GPM Cold Water Electric Pressure Washer 5111802 - Green
Posted by: Matthew R
from Boardman, Ohio
Gender:Male
Verified Purchase:Yes
Best electric pressure washer I've ever used. This is enough power to do all the normal pressure washing products around your home. It is not as good as a gas pressure washer, but boy it is very convenient to get this started and running compared to gas.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Bartlett, TN
Gender:Male
Verified Purchase:Yes
This 3000 Psi Green Works Power Washer has gone far and beyond my expectations. Super simple to use and has outlasted my gas power washer. I highly recommend this sturdy product!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
You get your bang for your bucks?
on February 20, 2020
Posted by: Gonzo
from Charlotte nc
Gender:Male
I bought this pressure washer a few months ago and did the trick. I get sick smelling gas fumes. And I needed a pressure washer. Did my house three stories high? Have power Was amazing you can't go wrong.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Handy Pressure Washer for Residential Use
on August 26, 2020
Posted by: krab88
from Atlanta, GA
Gender:Male
This is a good economical electric pressure washer for residential use. It is handy, lightweight and can be operated easily. But this pressure washer may have a generic soap/detergent leaking issue from the soap tank, which needs to be fixed by the manufacturer. I purchased this Model GPW 2006, 2000 psi Pressure Washer recently and assembled it. I filled detergent designed for pressure washer into the soap tank and moved the pressure washer towards middle of the driveway and noticed the detergent was leaking from the tank. It is a concentrated liquid which creates streaks and needs to be washed right away. After my investigation, I noticed that there is a small gap in the hole in the soap tank where the clear plastic tubing comes out. As I tilted the pressure washer a little to move it around, the detergent leaked from the small gap I believe. So, the small gap needs to be sealed somehow to correct the problem.
Hopefully, someone reads this and have it resolved soon.
I would recommend this to a friend!
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, August 29, 2020
Hello krab88,
We are sorry to hear about this experience. We would be happy to assist you with this matter and look into warranty options, if necessary. We take matters like these very seriously and will always investigate further to see how we can assist you, especially if you are still under your warranty. Please call our helpline at 1-888-909-6757 while you are with the unit, for further assistance.
We are sorry to hear about this experience. We would be happy to assist you with this matter and look into warranty options, if necessary. We take matters like these very seriously and will always investigate further to see how we can assist you, especially if you are still under your warranty. Please call our helpline at 1-888-909-6757 while you are with the unit, for further assistance.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
This Pressure Washer Sucks
on October 6, 2020
Posted by: Chazers
from Flower Mound, TX
Today, was my third time to use this washer. It quit producing pressure 20 minutes into the job. I went through the procedures to clear any trapped air and of course it did not work.
This washer is definitely not worth the money.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, October 8, 2020
Hello Chazers,
I'm sorry to hear that you are experiencing an issue with your pressure washer. Sometimes purging the unit can relive the air trapped but there may be other issues causing the unit to quit! Here are a few issue that may be cause for the issue you are experiencing, excess air trapped in the pump, clogged nozzles or no nozzle being installed. I would like to offer some troubleshooting suggestions to resolve these issues. 1) To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction. 2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit. 3) Ensure a nozzle is connected. 4) Ensure that the water source is fully opened and is at least 60PSI. 5) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. Please note this product has a three-year warranty from the date of purchase. If you have tried these steps and are still experiencing issues, please contact GreenWorks at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com. If necessary, we could also discuss the warranty process and what your next step would be.
I'm sorry to hear that you are experiencing an issue with your pressure washer. Sometimes purging the unit can relive the air trapped but there may be other issues causing the unit to quit! Here are a few issue that may be cause for the issue you are experiencing, excess air trapped in the pump, clogged nozzles or no nozzle being installed. I would like to offer some troubleshooting suggestions to resolve these issues. 1) To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction. 2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit. 3) Ensure a nozzle is connected. 4) Ensure that the water source is fully opened and is at least 60PSI. 5) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. Please note this product has a three-year warranty from the date of purchase. If you have tried these steps and are still experiencing issues, please contact GreenWorks at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com. If necessary, we could also discuss the warranty process and what your next step would be.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Casting broke!
on April 25, 2023
Posted by: Broken
from NJ
GPW2300 the water outlet casting broke and the hose will not connect.
looks like the entire motor and pump need to be replaced it is all one cast piece.
Please reply to my email with price of part.
looks like the entire motor and pump need to be replaced it is all one cast piece.
Please reply to my email with price of part.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, April 25, 2023
Hello Broken
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please contact Greeworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please contact Greeworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great for whay I use it for
on February 21, 2020
Posted by: Series7man
from Port St Lucie, Florida
Gender:Male
I've been using this for almost a year now and it works great. I use it for small jobs like my front patio and my back patio as well as on a small wall in front of my house. I also found it does a great job cleaning my accordion style hurricane shutters. I am completely satisfied with this pressure washer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Critical Design Flaw
on May 18, 2023
Posted by: Barry R
from Ojai, CA
Gender:Male
My experience was the same as Craig O's. I purchased the 2300 psi electric pressure washer, model # GPW2300 back on 4-17-19. The high pressure hose connector sheared off. It's a poor design relying on very thin aluminum. Like Craig O., I was very careful using the Power Washer- it was never abused. Making matter worse, entering the part number I would need to replace into the Greenworks search engine produced no results; the Chat window put me into an irrelevant loop; Help called back, but the product isn't supported after expiration of the three year warrant.y It's not an item you take to the repair shop, so they don't supply parts. This is bothersome because an otherwise working product in perfect condition becomes a candidate for landfill waste over a minor part that lasts about the length of the warranty period.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 19, 2023
Hello Barry R,
Thank you for your feedback on this matter. Your honest input is appreciated as we are always looking for areas to further improve our products to ensure our customers are completely satisfied. We see you have been in touch with our team. We are happy they were able to support you with other options for replacing the hose connector. Please know, if you need further support or have any questions do not hesitate to reconnect through chatbot on www.greenworkstools.com that will direct you to a live agent or call us 1-888-909-6757 (1-888-90WORKS) for assistance.
Thank you for your feedback on this matter. Your honest input is appreciated as we are always looking for areas to further improve our products to ensure our customers are completely satisfied. We see you have been in touch with our team. We are happy they were able to support you with other options for replacing the hose connector. Please know, if you need further support or have any questions do not hesitate to reconnect through chatbot on www.greenworkstools.com that will direct you to a live agent or call us 1-888-909-6757 (1-888-90WORKS) for assistance.
Written by a customer while visiting greenworkstools.com