Customer reviews from greenworkstools.com
Greenworks - 60V 3000-PSI 2.0 GPM Electric Pressure Washer, Tool Only, Battery and Charger Not Included - Green
Average customer rating
4.6
(1,867 Reviews)
Rating breakdown 1,867 reviews
5 Stars
1,456
4 Stars
271
3 Stars
47
2 Stars
29
1 Star
64
94%of customers recommend this product.
(
1,566 out of
1,668)
Customer Reviews for Greenworks - 60V 3000-PSI 2.0 GPM Electric Pressure Washer, Tool Only, Battery and Charger Not Included - Green
Customer Rating
1
Bad pump design, brittle metal
on March 26, 2023
Posted by: Frandy
from Washington DC
I had this thing for a few years and worked great. Broke just outside of warranty and they did not offer any fix or redress. Don’t bother getting an expensive model thinking it will last longer. There is a design flaw with where the high pressure hose connects, note the other complaints about this.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , March 28, 2023
Hello Frandy,
We appreciate you taking the time to provide this feedback on your pressure washer and apologize that you've run into issues with this part.
Although you are past the warranty period, one of our Authorized Service Dealers may still be able to help. To find a dealer in your area, please contact us once more and we would be happy to help!
We appreciate your longstanding loyalty as a customer and hope this experience doesn't bring it to an end.
We appreciate you taking the time to provide this feedback on your pressure washer and apologize that you've run into issues with this part.
Although you are past the warranty period, one of our Authorized Service Dealers may still be able to help. To find a dealer in your area, please contact us once more and we would be happy to help!
We appreciate your longstanding loyalty as a customer and hope this experience doesn't bring it to an end.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
3000psi Pressure Washer Keeps turning off
on March 25, 2023
Posted by: Andres777
from Houston, TX
Gender:Male
I bought the 3000 psi pressure washer to clean driveway and wash my cars, but after 3-4 minutes it keeps turning off, when I press the start button nothing happens, sometimes it starts ahain after 10 minutes, can I return this unit and get the one that can suck water from a bucket? I don't know if this issue is related to low pressure at my house? I measured it, and it was coming out at 70 psi from the spicket, please help!
Pros: Easy to Use, Quiet, Environmentally Safe
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, March 28, 2023
Hello Andres777
Thank you for taking the time to share you experience with us. It sounds as though your nozzles may be clogged or there is some air trapped in the unit, these are common issues. With the following troubleshooting, this should be resolved! Please be sure to follow closely as these steps are not as effective when altered.
1) To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
3) Ensure that the water source is fully opened and is at least 60PSI.
4) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. If you are still having trouble, please contact Greenworks at 1-888-909-6757 (1-888-90WORKS) or start a live chat on our webpage
Thank you for taking the time to share you experience with us. It sounds as though your nozzles may be clogged or there is some air trapped in the unit, these are common issues. With the following troubleshooting, this should be resolved! Please be sure to follow closely as these steps are not as effective when altered.
1) To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
3) Ensure that the water source is fully opened and is at least 60PSI.
4) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. If you are still having trouble, please contact Greenworks at 1-888-909-6757 (1-888-90WORKS) or start a live chat on our webpage
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Overall great machine!
on March 21, 2023
Posted by: Diana82
from Moss Point, MS
Gender:Female
This little machine is a powerhouse! Couldn’t ask for a better pressure washer! Stands up to any task I have given it without any issues! Highly recommend!
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, March 22, 2023
Thank you for the 5-star review Diana82! We are happy to hear you are enjoying the pressure washer. If you ever have any questions or warranty needs do not hesitate to contact us at at 1-888-909-6757 (1-888-90WORKS), and we would be happy to assist you further in remedying an issues.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Everything I had hoped for...
on March 20, 2023
Posted by: Snoboy
from Seattle
Gender:Male
I was replacing a gas pressure washer purchased years ago & I had some concern about the performance of an electric power washer. I have used the 3000 PSI 2.0 now twice and I am quite impressed with the results, any concerns I had are long gone. The construction of the unit is very sound. Assembly was strait forward and easy. The overall quality of the unit was above my expectations. I would not hesitate to buy the unit again.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Turbo Nozzel Fixed
on March 13, 2023
Posted by: Molokaiman
from Honolulu, HI
Gender:Male
I bought a 2000 psi pressure washer several years ago (my 2nd Greenworks since I have had great performance out of their products). Biggest problem, and based on the comments it's a very common one, was the turbo nozzel shooting out a stream of water without anty turbo action. I've tried squirting silicone, using a paper clip to clear the openings, etc. Nothing worked until I read about the vinegar and warm water soak. Both of my nozzels performed perfectly once I was done with the soaking. 1) I used a 50/50 solution of vinegar and warm water and 2) be sure to fill both openings with the solution (get all the air bubbles out). They both now work like a charm. Without the turbo, I would have to buy a new machine since that is the only attachment I use. I would gladly get another Greenworks power washer since they've lasted me for several years so I've gotten my money's worth.
Pros: Easy to Use, Effective, Powerful
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks , Customer Care, March 22, 2023
Hello Molokaiman,
Thank you for sharing your feedback with us. We appreciate when our customers take the time to share their experience with us as we strive to a great product!
Over time with use, the pressure washer nozzles may collect dust, dirt, and calcium build-up which as a result cause the pressure washer to malfunction while in use. To clean nozzles soak them in a 50/50 mixture of white vinegar and warm water for a minimum of 15 minutes. Then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. You can then remove the soap suction tube. It is a small plastic tube connecting to the pump and goes into the soap tank, rinse it out and ensure it is not clogged. Finally, you can fill tank soap tank with water and a touch of vinegar. Put the soap nozzle on and siphon this mixture through the unit.
We hope others will find your review helpful.
If it ends up that you are having an issue with the pressure washer, please contact Customer experience at 1-888-909-6757 (1-888-90WORKS), and we would be happy to assist you further in remedying an issues.
Thank you for sharing your feedback with us. We appreciate when our customers take the time to share their experience with us as we strive to a great product!
Over time with use, the pressure washer nozzles may collect dust, dirt, and calcium build-up which as a result cause the pressure washer to malfunction while in use. To clean nozzles soak them in a 50/50 mixture of white vinegar and warm water for a minimum of 15 minutes. Then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. You can then remove the soap suction tube. It is a small plastic tube connecting to the pump and goes into the soap tank, rinse it out and ensure it is not clogged. Finally, you can fill tank soap tank with water and a touch of vinegar. Put the soap nozzle on and siphon this mixture through the unit.
We hope others will find your review helpful.
If it ends up that you are having an issue with the pressure washer, please contact Customer experience at 1-888-909-6757 (1-888-90WORKS), and we would be happy to assist you further in remedying an issues.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Pleasantly Surprised!
on March 8, 2023
Posted by: Conscientious Buyer
from Houston, TX
Gender:Male
I used my new unit today for the first time and was surprised how well it performed, it being an electric washer. My passed experience was only with a gas pressure washer. This model is just as powerful. To you gas users, you don't know what you're missing. I am not missing buying gas and oil or constantly pulling on a cord to try to get it started. Switch over, you won't be sorry.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Good sub for 5hp gas models
on March 6, 2023
Posted by: Xj884x4
from Greensboro
Gender:Male
Got tired of cleaning carbs on gas PWs despite using fuel stabilizers, for residential this is a nice plug and play unit. Turbo nozzle is the key for cleaning concrete/brick/rock surfaces quickly. Motor pulls a good load so make sure you run it in an empty 15Amp circuit or 20A if you have to run something else. Only downside is trigger spring tires out your hand for constant use, but most PWs are like that.
Pros: Convenient, Easy to Use, Quiet
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Does not natively accept the 8.0ah 60v batteries!
on February 28, 2023
Posted by: Williams family
from Seattle, WA
Gender:Male
I purchased this pressure washer because I believed it natively supported the 8-amp 60v batteries that come with the riding mowers. I believed this because the description for this item reads:
- "Works with any 60v battery (batteries sold separately)"
Whereas the description for the 60v 1800 PSI bucket washer reads:
- "60V 8.0AH battery not compatible with this product as the lid will not close with the battery inserted."
- "Works with any 60v battery (batteries sold separately)"
Whereas the description for the 60v 1800 PSI bucket washer reads:
- "60V 8.0AH battery not compatible with this product as the lid will not close with the battery inserted."
This can lead people to make the same mistake I did. The battery compartments on this pressure washer also do not close if 8.0ah batteries are inserted. The lids of these compartments contain a switch that must be closed for the machine to run. I have decided to keep this washer because using a little imagination I've managed to keep the lid switches engaged which means I can use it just fine, but for those who have the big riding mower batteries please beware that this does NOT natively support them.
Other than that the pressure washer is just fine - no problems. Please update description about the batteries to match the other 60v pressure washer that explicitly states that 8.0ah 60v batteries are not supported.
Pros: Convenient, Environmentally Safe, Effective
Response from greenworkstools.comBy Greenworks, Customer Care, March 1, 2023
Hello M Williams,
We are sorry to hear that the 60V ~ 8.0ah batteries do not fit in this unit. The lid should be fully sealed for safety as there is water in the bucket above the compartment. The 60V ~ 8.0ah battery has some size restrictions in certain units because of the length of the battery. Any other 60V battery should work with this pressure washer.
We really appreciate it when customers tell us what they think and share their experience with us, your review will be shared with the relevant team members for review. If ever you have specific questions or concerns about one of our products, please feel free to contact Greenworks at 1-888-909-6757 (1-888-90WORKS). We are here to help.
We are sorry to hear that the 60V ~ 8.0ah batteries do not fit in this unit. The lid should be fully sealed for safety as there is water in the bucket above the compartment. The 60V ~ 8.0ah battery has some size restrictions in certain units because of the length of the battery. Any other 60V battery should work with this pressure washer.
We really appreciate it when customers tell us what they think and share their experience with us, your review will be shared with the relevant team members for review. If ever you have specific questions or concerns about one of our products, please feel free to contact Greenworks at 1-888-909-6757 (1-888-90WORKS). We are here to help.
Written by a customer while visiting greenworkstools.com