Customer reviews from greenworkstools.com
Greenworks - 60V 3000-PSI 2.0 GPM Electric Pressure Washer, Tool Only, Battery and Charger Not Included - Green
Average customer rating
4.6
(1,610 Reviews)
Rating breakdown 1,610 reviews
5 Stars
1,269
4 Stars
232
3 Stars
37
2 Stars
20
1 Star
52
94%of customers recommend this product.
(
1,368 out of
1,454)
Customer Reviews for Greenworks - 60V 3000-PSI 2.0 GPM Electric Pressure Washer, Tool Only, Battery and Charger Not Included - Green
Customer Rating
1
Pump is weak and will break - no real support
on June 25, 2023
Posted by: Adam G
from Colorado
Gender:Male
I contacted GreenWorks two years ago when my pump high pressure connection sheared off. At the time, I was told no replacement was available and as soon as one became available, the rep would contact me and have one shipped to me. That never happened and surprise, surprise, the rep is no longer with the company and the warranty is gone.
If I could give this equipment a 0 I would.
Buyer be ware….
Pros: Convenient, Easy to Use, Quiet, Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 27, 2023
Hello Adam G,
Thank you for taking the time to voice your concerns. We strive to provide a quality product and a great customer service encounter. It is unfortunate to hear of the experience you have had! We would strongly urge our customer to follow up as soon as possible as it should not take two (plus) years to reach out to us and we apologize for the misunderstanding.
Nonetheless, one of our team members will be contacting you soon, please keep an eye out for an email from us shortly so that we can further support you. If you have not yet heard back from us, please check your junk or spam folder our response may have landed there.
Thank you for taking the time to voice your concerns. We strive to provide a quality product and a great customer service encounter. It is unfortunate to hear of the experience you have had! We would strongly urge our customer to follow up as soon as possible as it should not take two (plus) years to reach out to us and we apologize for the misunderstanding.
Nonetheless, one of our team members will be contacting you soon, please keep an eye out for an email from us shortly so that we can further support you. If you have not yet heard back from us, please check your junk or spam folder our response may have landed there.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Powerful and Pretty Quiet
on June 22, 2023
Posted by: Dale S.
from Omaha, NE
Gender:Male
Just upgraded from my last Greenworks Pressure Washer and I must say this thing has got some power! Was finally able to remove paint from my driveway that the last pressure washer wouldn't touch. Much quieter than my last one too!
Pros: Quiet, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
A new way to Power wash
on June 22, 2023
Posted by: Anonymous
from Missouri
Gender:Male
Purchased last night and tested today. Did every window in the house. Hose and wand are light enough to easy use on a ladder. Takes a second to wind up but I believe this is a function of the brushless motor. I am ok with it because I can still hear after two hours of cleaning. I am becoming a greenworks user for sure.
Pros: Easy to Use, Quiet, Environmentally Safe, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Does the job right!
on June 19, 2023
Posted by: Rob81
from Erie, PA
Gender:Male
I am very happy with the results from using this power washer. It does the job right and the driveway and deck look great!
Pros: Easy to Use, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy to assemble. Excellent pressure
on June 15, 2023
Posted by: Murph345
from Pocatello, Idaho
Gender:Male
I bought this for use around the house but really to wash my Polaris rzr after heading out into the woods.
Pros: Convenient, Cost-Saver, Easy to Use, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great machine!
on June 15, 2023
Posted by: Teek1289
from Trevorton, Pa
Gender:Female
Just bought this today. Easy to assemble. Works like a charm! I like that it comes with a variety of nozzles.
Pros: Convenient, Easy to Use, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
This old lady loves it!
on June 11, 2023
Posted by: Linedancer
from Foley, AL
Gender:Female
Easy to assemble and use. Since I had never used one before, it took a little experimenting with the various attachments. The turbo attachment took care of all the green on my white lattice skirting on my shed. I also used it on a small sidewalk but ordered a surface cleaner attachment which should make the rest of that job and driveway much faster. My only complaint came from my trigger finger the next day.
Pros: Easy to Use, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
housing failure
on June 9, 2023
Posted by: RAM C
from Whitesburg KY
Gender:Male
I friend of mine bought me this as a gift for my birthday two years ago and the sparingly used it. the motor housing broke just "Jrands" showed in his review. I called and because I don't have receipt since it was a gift I am not covered under warranty. and they don't have the motor housing to even think of buying a replacement.
this sucks.. would not recommend
Response from greenworkstools.comBy Greenworks, June 9, 2023
Hello RAM C,
Thank you for your feedback. We are sorry to hear that you have experienced an issue with this product and that you were unsatisfied with the customer service experience that you had. There is truly no intent to disappoint our customers, we advise our customers, to hold on to a copy of their receipt for the duration of the warranty, just in case. Receipts, serial, and model numbers are required information for all warranty claims. This information is necessary to keep an accurate record of which items and model numbers are defective and is ultimately for your safety and reduces fraudulent acts. Some stores can look up the purchase receipt, but unfortunately, this is not guaranteed so we always suggest the receipt in a safe place or to keep photos for your record in case the warranty ever needs to be addressed. Sorry to hear of this issue and are grateful for your feedback!
Thank you for your feedback. We are sorry to hear that you have experienced an issue with this product and that you were unsatisfied with the customer service experience that you had. There is truly no intent to disappoint our customers, we advise our customers, to hold on to a copy of their receipt for the duration of the warranty, just in case. Receipts, serial, and model numbers are required information for all warranty claims. This information is necessary to keep an accurate record of which items and model numbers are defective and is ultimately for your safety and reduces fraudulent acts. Some stores can look up the purchase receipt, but unfortunately, this is not guaranteed so we always suggest the receipt in a safe place or to keep photos for your record in case the warranty ever needs to be addressed. Sorry to hear of this issue and are grateful for your feedback!
Written by a customer while visiting greenworkstools.com