Hello GA25.
We value your feedback and would really appreciate it if you could share an updated when you get a chance to use your pressure washer, a few times. In the meantime, we'd like to share our assembly video, you can view the video here: (https://youtu.be/WPOQSIIRcIE).
We would also like to share so tips to ensure longevity of the machine. Always, unplug your pressure washer before any maintenance.
1. Clean the nozzle. Regularly check and clean your pressure washer nozzle to remove debris that can affect water pressure and spray pattern, soak in a vinegar solution if necessary.
2. Drain excess water. After each use, run the pressure washer for a brief period with the trigger pulled to clear any remaining water from the system.
3. Check for leaks. Inspect all connections, including the hose, wand, and nozzle, for any signs of leaks and tighten as needed.
4. Use appropriate detergent. If using a cleaning solution, choose a pressure washer-safe detergent and follow the manufacturer's instructions for mixing and application.
Important points to remember.
1. Do not use hot water. Greenworks pressure washers are designed for cold water use only.
2. Avoid harsh chemicals. Never use bleach, ammonia, or other corrosive chemicals in your pressure washer as they can damage the internal components.
3. Check the water intake filter. Regularly check and clean the water intake filter to prevent clogs.
4. Inspect the power cord. Ensure the power cord is not damaged and has proper connections.
*These videos / tips are not a substitute for reading the operator manual. For more detailed instructions and safety warranty consult the operator manual provided.
If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime. We are here to help.