Customer reviews from greenworkstools.com
Greenworks - Brushless 2700 PSI 2.3 GPM Max/ 1.2 GPM Electric Pressure Washer - Green
Average customer rating
4.6
(1,639 Reviews)
Rating breakdown 1,639 reviews
5 Stars
1,283
4 Stars
240
3 Stars
37
2 Stars
20
1 Star
59
94%of customers recommend this product.
(
1,389 out of
1,478)
Customer Reviews for Greenworks - Brushless 2700 PSI 2.3 GPM Max/ 1.2 GPM Electric Pressure Washer - Green
Customer Rating
5
Greenworks Pro 2700 PSI electric pressure washer
on May 10, 2021
Posted by: Travis V
from Fort Smith, AR
Gender:Male
Verified Purchase:Yes
Opened box read instructions assembled. Read instructions on operations. Used product as instructed via manual and performs exactly as described. I’m very pleased with this pressure washer works great!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
TICKET # 428682
on May 20, 2021
Posted by: NotHappy2
I purchased the 2700psi Green Works power washer in April, 2021 and the upper handle came damaged. I opened a ticket and am now being ignored for over a week and am stuck here with no resolution. My ticket # is 428682. Please resolve this ASAP, ignoring your damaged product is not a solution. It won’t magically disappear. Please do the right thing and stop wasting my time.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care, May 20, 2021
Hello NotHappy2
Thank you for your review. We are sorry to hear about your issue with your Pressure Washer. We are happy to hear you have reached out to us. We do apologize for the existing wait times. With the spring season here, so is our busiest season. Our team is doing our best to operate under existing guidelines as well. Rest assured, someone will be in contact with you soon. If you have not yet heard back from us, please check your junk/spam folder our response may have landed there. Your continued patience is greatly appreciated by our team.
Thank you for your review. We are sorry to hear about your issue with your Pressure Washer. We are happy to hear you have reached out to us. We do apologize for the existing wait times. With the spring season here, so is our busiest season. Our team is doing our best to operate under existing guidelines as well. Rest assured, someone will be in contact with you soon. If you have not yet heard back from us, please check your junk/spam folder our response may have landed there. Your continued patience is greatly appreciated by our team.
Written by a customer while visiting greenworkstools.com
Posted by: Bill in Tennessee
Verified Purchase:Yes
Performs as advertised. My patio and brick retaining wall are free of grim and moss. Much quieter than I expected. And it’s so nice not having to fool with gas and oil...just plug it in, connect the hose, and start pressure washing.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Wand
on June 1, 2021
Posted by: Mandy11
from Waco, ky
Gender:Female
I have used my power washer 4 times now and I have found that it is very difficult to unhook the wand from the washer. The hose hookup is too close to the wand hookup and I kept hitting my knuckles on the hose knob. Today I could not remove the wand from the washer. I tried everything to get it off. I finally had to get a pipe wrench to unscrew it. I didn’t even have it on that tight for fear of not being able to get it off. I have more power washing to do and now I’m afraid to use it. I have just about killed my hands trying to unhook it.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 11, 2021
Hello Mandy11,
Thank you for taking the time to share your experience. This is certainly concerning, and we are sorry to hear of this uncommon occurrence. Our team apologizes for the delay in addressing your concern but we're glad to see that one of our agents was able to assist you regarding this matter. We appreciate you giving us the opportunity to do so!
If you require any additional support or have questions regarding a product, feel free to utilize our Q&A section or contact us at info@greenworkstools.com.
Thank you for taking the time to share your experience. This is certainly concerning, and we are sorry to hear of this uncommon occurrence. Our team apologizes for the delay in addressing your concern but we're glad to see that one of our agents was able to assist you regarding this matter. We appreciate you giving us the opportunity to do so!
If you require any additional support or have questions regarding a product, feel free to utilize our Q&A section or contact us at info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Posted by: DocBrad
from Edwards, Colorado
Gender:Male
Verified Purchase:Yes
Having recently purchased a mountain home, it was obvious that the deck, while well built and in good condition, was weathered, dirty and needed power washing and a penefin oil application. The deck is made of Brazilian Walnut, and the 1800psi washer I borrowed from a friend was simply not up to the task of cleaning the deck efficiently. I gave up with that machine and set out to research power washers. I did not want the hassle of a gas powered power washer, and after a lot of internet research I chose the Pro 2799 from Greenworks. WOW! What a difference! It has plenty of power, and functioned flawlessly as I powered through my project. It seems the deck had not been power washed in a long time, but now should be an easy task once in the spring and once in the fall. By the way, the unit is well packaged and easy to put together. Thanks!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Not so great
on July 13, 2021
Posted by: Anonymous
Gender:Male
I brought this pressure washer a year ago and now the pump failed. This pressure washer even shuts off when you release the trigger to protect the pump. After contacting the manufacturer I received zero support. Basically the one year warranty expired and there was not recourse. I do not recommend buying this unit.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 10, 2021
Hello,
We are very sorry to hear about this issue! Our team would like to extend our apologies regarding the existing wait times. Given the time of year, we have experienced an influx of emails and calls. We are doing our best to operate under existing guidelines as well to keep everyone safe. We know your time is valuable and our team is working diligently to be in contact with each waiting customer as quickly as we can be while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks. Please send a request for support at info@greenworkstools.com and include "Help Request: Reviewer Response" within your subject line.
We are very sorry to hear about this issue! Our team would like to extend our apologies regarding the existing wait times. Given the time of year, we have experienced an influx of emails and calls. We are doing our best to operate under existing guidelines as well to keep everyone safe. We know your time is valuable and our team is working diligently to be in contact with each waiting customer as quickly as we can be while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks. Please send a request for support at info@greenworkstools.com and include "Help Request: Reviewer Response" within your subject line.
Written by a customer while visiting greenworkstools.com
Posted by: Dk0205
from Ohio
Gender:Male
Verified Purchase:Yes
Very powerful … easy to use gets the job done beautiful product for the price would highly recommend it to anyone beautiful machine
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great washer
on July 22, 2021
Posted by: Tonydog
from Ormond Beach, Florida
Gender:Female
My husband bought this and couldn't stop power washing everything around the house. He loves it especially here in Florida.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com