Customer Reviews for Greenworks - Pro Brushless 2700 PSI (CSA Certified) 2.3 GPM Max / 1.2 GPM Electric Pressure Washer - Green
Customer Rating
1
Pump problems
on June 14, 2019
Posted by: Mijgou
from Ohio
Gender:Male
I bought the machine almost a year ago and was used a couple of times. First some reason it does not have any pressure so I removed the pump to find a gear behind the bearing in 3 pieces. Can I order a new part to fix my problem.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Digital Engagement Team, June 17, 2019
Hello Mijgou
Replacement parts can be purchased by contacting us directly at 1-888-909-6757 (1-888-90WORKS). We have representative available to troubleshoot any issue and help you find the part you need to get your tool working, as we do our best to keep parts readily available.
I wanted an electric replacement for my old non-Greenworks unit that failed, and I've been pleased with this unitl and with other Greenworks products. The Greenworks compressor shuts off when the spray gun trigger is released and restarts automatically two or three seconds after I résumé spraying, an improvement over my old unit. I would have given another star had a zero-degree spray been included but, the heads are standard and I purchased what I needed.
Worked one time. Second time to use, motor went off and will not come back on.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tool Team , Digital Engagement Team, June 17, 2019
Hello
Sorry to hear for the challenges that this 2300 PSi Pressure Washer (GPW2300) is providing. There could be a few issues that could be causing this. 1. Air in the water line or hose creating an unstable flow which creates the chugging and intermittent use. To fix this bleed the air out of the garden hose prior to attaching to pressure washer to the hose, and once it is attached bleed out the pressure washer while the tip is removed from the wand. Depending on hose length and diameter this could take 60 to 120 seconds 2. Could be an intermittent power issue as well either from the power source or a motor related issue
Please contact our customer support center at 1-888-909-6757 and let us know if you think it's a motor issue. We are happy to look into this further for you and provide you with the support you require.
The unit has been used only 2-3 times. It has never run for more than a few minutes before shutting off.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Team , Digital Engagement Team , June 18, 2019
Hello Joannie14
Sorry to hear of this issue you are experiencing with the 1800 PSI Electric Pressure Washer (5101402). Generally, when this happens it usually involves air getting into the garden hose line. If your pump is pressuring up, providing water pressure, and then pulsating off and on, then the issue could be resolved by bleeding water out of the garden hose as well as the pressure washer while removing the tips from the pressure washer. Try this procedure for approx. 90 seconds and ensuring there are no kinks in your hose and see if this helps. As well alternate to another pressure washer tip to see potentially if one of the tips was causing an irregular pressure issue with the end of the gun, as this is sometimes an issue as well. Please give it a try and if the issue persists please let us know at 1-888-909-6757 (1-888-90WORKS) we have a very dedicated customer support team here to help you in any way we can.
I've had this for 1 year. It's always leaked where the wand attaches to handle. It functions, but I think I'm loosing a lot of pressure because of this leak (more water comes from that joint as out the nozzle).
I used my Greenworks pressure washer to keep the deck and sidewalks clean around the pool. It also came in handy cleaning up my outdoor furniture and cars. The unit was light weight and had adequate pressure for the type of jobs I had. THEN suddenly during its second summer of use, the unit quit mid-spray. I checked the owners manual and determined that there were no blockages -- it was just dead. Clearly, there's a one-year warranty for a reason. I won't buy another one because we all know what repeating an action expecting a different result indicates!