Customer reviews from greenworkstools.com
Greenworks - Pro Brushless 2700 PSI (CSA Certified) 2.3 GPM Max / 1.2 GPM Electric Pressure Washer - Green
Average customer rating
4.5 out of 5
4.5
(4,062 Reviews)
Open Ratings Snapshot
Rating breakdown 4,062 reviews
5 Stars
3,051
4 Stars
599
3 Stars
116
2 Stars
83
1 Star
213
91%of customers recommend this product. 
(
3,301 out of 3,630
)
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Customer Reviews for Greenworks - Pro Brushless 2700 PSI (CSA Certified) 2.3 GPM Max / 1.2 GPM Electric Pressure Washer - Green
Customer Rating
4 out of 5
4
GREAT service from Greenworks
on September 5, 2019
Posted by: D Joyce
from Wayne, Pennsylvania
Gender:Female
Verified Purchase:Yes
I'm reserving my 5 rating because the first one I bought worked great, but had an oil leak after the first use. I called them to ask what I had to do to repair it and they cheerfully quickly sent me a new one. I have NOT had the opportunity to use the replacement yet, but I will review the first one withholding that star because of the defect.
I saw the greatest change in the cleaning of my patio which was literally black and green from the wet 2 years we had. Normally, I cleaned it every year, but my old power washer just would not start up last summer, thus my shopping/purchase of the Greenworks 1950 PSI Electric Pressure Washer. I WISH I'd taken photos of the BEFORE and AFTER to show you the difference. (It's 30 years old) It cleaned the patio and the cement looks NEW. I really like the big wheels for mobility and the roll-up hose. But the greatest feature is the result. I did not even use the expensive cleaners. I just used cold water from my outdoor spigot and all the slime...GONE! Oh...and I cleaned all my outdoor wood furniture that all looks new as well. (That one seat slat side that I missed cleaning was what the entire table an bench looked like before I used the pressure washer.
Thank you for the great product and the incredible service from Greenworks.
.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2 out of 5
2
Only worked for 1 year.
on August 31, 2019
Posted by: Mike 01
from Tn
Gender:Male
After about 1 year the unit will only run for about 10 min before shutting off. Seems like it needs to cool down for about 30 min before another 10 min run. Garbage.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Digital Engagement Team , September 3, 2019
Hello Mike 01

Sorry to hear for the challenges that this 2200 PSI Electric Pressure Washer (5102302) is providing. There could be a few issues that could be causing this
1. Air in the water line or hose creating an unstable flow which creates the chugging and intermittent use. To fix this bleed the air out of the garden hose prior to attaching to pressure washer to the hose, and once it is attached bleed out the pressure washer while the tip is removed from the wand. Depending on hose length and diameter this could take 60 to 120 seconds
2. Could be an intermittent power issue as well either from the power source or a motor related issue.
Please call us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com before making the decision to give up on the unit.
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
Loved it at first....
on August 13, 2019
Posted by: Ms Gay
from Central Illinois
Gender:Female
I bought this pressure washer last year and it worked great! I actually loved to do the 'cleaning' ! This year got it out and worked first day out. Then next time I went to use it - 2 days later - the soap would NOT flow through the tubing. I could see that the soap was in the first 3-4 inches but would not move! I massaged the tube and got it to the other end but still it would not soap my area to wash! I am using the correct soap for this machine and have always used the proper soap. I am using the black tip and still NO soap when it is in the tube and the tank.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1 out of 5
1
Junk
on August 9, 2019
Posted by: old guy jon
from delaware
Gender:Male
Bought year and a half ago and used 6 or 7 times. seal at hose connection to sprayer came loose and sprays water everywhere. Took apart but don't see replacement part anywhere.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Digital Engagement Team, August 12, 2019
Hello there,

I hope everything is going well with you. Thank you for taking the time to share your experience. Water leaking from your unit is definitely not what you want to happen to your tool. We'd love to help you find a solution, please consider contacting us 1-888-909-6757 or by email on info@greenworkstools.com

Thank you.
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Easy to maneuver
on July 31, 2019
Posted by: Joanie73
from Girard , pa
Gender:Female
I have 6 decks and a 72 ft. Fence. So far I am very happy with my washer I just bought it a month ago and this is my first using it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3 out of 5
3
Good for Close-Range Cleaning
on July 16, 2019
Posted by: jaymonn12
from Sumter, SC
Gender:Male
I cleaned my patio and some of the siding of my house with ease. My major complaint is the fact that you cannot apply soap under high pressure (like wand at car wash stations). This lack of capability now leaves my two-story house only partially cleaned. I cannot apply detergent to the upper reaches of the house. A bit disappointing, considering its cost.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Team, Digital Engagement Team, July 19, 2019
Hello jaymonn12

Thank you for taking the time to voice your concerns. This Greenworks pressure washer has a Smart Pressure Technology, at low pressure using the black soap nozzle, the flow is 2.3 GPM. At high pressure, using any of the other nozzles, the flow is 1.2 GPM. The brushless motor adjusts to flow rate of the pressurized water in response to the back pressure its sensors from the nozzle being used. This allows the soap to reach a second story window without the aid of an extension or a ladder. If you have any follow up questions or concerns, we invite you to contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com for further assistance. We're happy to help!
Written by a customer while visiting greenworkstools.com
Customer Rating
1 out of 5
1
Disappointed with it the second year
on June 27, 2019
Posted by: MRM2
from Clay, KY
Gender:Female
I bought this last year and I loved it. This year however I don’t have enough pressure and I am very disappointed!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Team, Digital Engagement Team, July 8, 2019
Hello MRM2

Thank you for your feedback. Sorry to hear for the challenges that this 2000 PSI Pressure Washer is providing. There could be a few issues that could be causing this. It may be an issue with the water supply, check there are no kinks, or the garden hose is not too small. Or it could be that the pump is sucking air, check that all hoses and fittings are airtight. Turn the device OFF and purge the pump to alleviate any air pressure that has built up. Please make sure you purge the unit before each use. It’s important to remember when purging the unit to remove the nozzle on the end of your wand and make sure there are no kinks in any of the hoses and the unit is receiving pressurized water of at least 50 P.S.I. If issues persist, please contact us at 1-888-909-6757 for further assistance. GreenWorks will be happy to further investigate this issue with you.
Written by a customer while visiting greenworkstools.com
Customer Rating
1 out of 5
1
Not enough pressure and bad hose connect
on June 21, 2019
Posted by: Eric101
from USA
Gender:Female
I've used mine twice now and each time I have trouble connecting the hose to the machine. It leaks awful and the connection device won't turn without using tools. The pressure it produces doesn't seem to clean anything unless I use the turbo and put it an inch from the nozzle.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Team, Digital Engagement Team, June 24, 2019

Hello Eric101
We are sorry to hear the 1800 PSI Electric Pressure Washer 5101402 has not met your expectations. This unit includes a 25° and 40° quick connect tip for a variety of cleaning applications.
The green pressure washer tip provides high versatility with its 25-degree angle tip, referred to as the washing tip, because it provides adequate pressure to remove dirt from surfaces, but is designed to not damage many surfaces. This pressure washer tip is designed for “sweeping” foliage or debris given its wide angle. The tip is versatile due to its wide area of cleaning and strong pressure application.
The white 40-degree tip, referred to as the “fan” tip creates the widest area of cleaning with relatively low pressure. This pressure washer tip is best used for light or delicate cleaning applications. It is recommended for light cleaning on wood decks and other soft or delicate surfaces.
For users connecting their pressure hose to the unit or trigger for the first time, we suggest adding pressure washer or dish detergent to the rubber seal at each end of the hose. This will allow for easier installation and a snug fit.
If we may be of further assistance, please email us on info@greenworkstools.com or call our Parts & Technical Support Line 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
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