I previously owned a gas powered pressure washer. "Lost" at a relatives house, saw a promo on a TV segment and purchased. Easy to assemble, even easier to use. I used to dread taking the heavy gas powered machine around, this is a light, powerful and as advertised workhorse. In process of downsizing and know this machine will do the job in our new home as well.
When I used it for an important job that I needed it for (driveway) I applied the soap. Then I switched to my 40 nozzle and the machine kept turning off is this something normal for this pressure washer???? I tried it muotimes and the same thing kept happing. I would not recommend this product.
I used the product to clean my front and back porch immediately after purchasing. I was very pleased until I went to use the product about 1 year later....Another example of the many reviews on a broke hose fitting. I was wondering if I somehow caused this myself but it’s obviously a manufacturing defect after seeing all the other reviews. I have no comment on how their customer service department will handle this issue. Will update once I know.
Response from greenworkstools.comBy Greenworks Tools, Greenworks Customer Service , May 12, 2020
Hello Matt430
Thank you for sharing your feedback with us on your unit. We're sorry to read about the issue you have encountered with your Pressure Washer. Please be advised the tool comes with a one-year manufactures warranty and we would be more than happy to assist you with the warranty options. Please contact us for further assistance. We hope to hear from you soon.
I bought one of these a couple years ago and now they have discontinued my model and don’t even sell parts for it . Guess they want me to buy a new machine . NOT !!!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Greenworks Customer Service , May 11, 2020
Hello Cindylious
Thank you for your review. We would like to assure you that there is no need to worry about replacement parts as we do our best to keep parts readily available long after items have been discontinued/the warranty period is over.
If you have an item number (located in the manual) you can order from our third-party part site here: https://greenworks.ordertree.com/
Replacement parts can also be ordered directly from GreenWorks kindly contact us at 1-888-909-6757 (1-888-90WORKS) and one of our representatives will be happy to assist you.
Worked for cleaning vinyl house siding. Also did a great job of cleaning outside patio deck boards without using any cleaner. As far has durability, only used it once so far, but it ran great.
Purcahsed this about 2 youears ago. We love how light weight this is, and operates super easily. The pressure is amazing. We have needed to replace the hose 3 times due to it randomly not allowing water flow anymore. Check the hose all the time and there is no kink or blockage.