Customer Reviews for Greenworks - Pro Brushless 2700 PSI (CSA Certified) 2.3 GPM Max / 1.2 GPM Electric Pressure Washer - Green
Customer Rating
1
This Pressure Washer Sucks
on October 6, 2020
Posted by: Chazers
from Flower Mound, TX
Today, was my third time to use this washer. It quit producing pressure 20 minutes into the job. I went through the procedures to clear any trapped air and of course it did not work.
This washer is definitely not worth the money.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, October 8, 2020
Hello Chazers,
I'm sorry to hear that you are experiencing an issue with your pressure washer. Sometimes purging the unit can relive the air trapped but there may be other issues causing the unit to quit! Here are a few issue that may be cause for the issue you are experiencing, excess air trapped in the pump, clogged nozzles or no nozzle being installed. I would like to offer some troubleshooting suggestions to resolve these issues. 1) To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction. 2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit. 3) Ensure a nozzle is connected. 4) Ensure that the water source is fully opened and is at least 60PSI. 5) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. Please note this product has a three-year warranty from the date of purchase. If you have tried these steps and are still experiencing issues, please contact GreenWorks at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com. If necessary, we could also discuss the warranty process and what your next step would be.
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