First off, great pressure, nozzles great, 2,700 worth the extra money. Cool concept.
I've owned this pressure washer three months now and have had issue after issue, most of them revolve around a vapor lock of sorts in the machine. When oxygen gets into the line (which happens all the time because of the soap box being empty most of the time) the machine develops a vapor lock where, when pulling the trigger on the gun, the machine immediately shuts off. However, you can bypass this by having the trigger pulled while turning the machine on just don't let go over the trigger unless you mean too.
Customer service, 9-5 M-F hours customer service. Excellent call support quality, however, don't expect help on weekends, and make sure you're home during weekdays if you want help from Greenworks.
So I'm both happy with the machine's output, but frustrated with a built in design flaw, and annoyed by limited support hours.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Service , December 8, 2020
Hello VarsityDawg,
Thank you for taking the time to share your experience with us! We are committed to making sure our customers are 100% satisfied with the quality and durability of their purchase. We really appreciate you letting us know about your excellent customer service you received. Since contacting our customer service center can be challenging due to your working hours, we suggest you send us an e-mail at info@greenworkstools.com and one of our team members will be in contact with you at the earliest opportunity.
We bought this 1700-PSI 13 AMP 1.2-GPM ELECTRIC PRESSURE WASHER this fall to clean our deck and equipment...we were so surprised with the Power..cord length..and ease of handling...we washed our driveway, sidewalks and outside windows...
Works effectively for washing cars with a foam cannon that requires “min 2000 PSI and 2 GPM.” Uses a lot less water than washing with a harden hose. Should come with a longer PW-to-handle hose; a real foam cannon; and a handle with a quick connect on both ends. Still a pretty good value as it is but I can’t imagine anyone would not be a lot happier with a practically useful hose length that would not require moving the unit to reach both sides of a small car. What could ten more feet of plastic hose really cost?!
Great pressure washer? I’m able to run a small surface cleaner with it that would normally require a gas pressure washer. My dad liked it so much that he’s getting one, too.
Best pressure washer I have come across. I use it everyday reliable and built tough for heavy duty work. I have owned 2 now and they have never let me down excellent machines.
This little power washer is awesome.. My neighbor bought one and I saw him using it, so I bought one, then I mentioned it to my friend and she bought one, then my son bought one and a couple other people I know bought one. These are great!