I believe that accessory’s like water pressure in and water pressure output would be somethings, which help any customers. One of the things that could be offered to the pressure washer would be an in-line filter they could be attached and recommended by Greenworks. This unit has performed very good for my intended use. Thank you Greenworks. Excellent product for how compact it is.
I got the 2000 PSI a couple weeks ago, the assembly took less than 5 minutes, yesterday I fired it up and it works beautifully, so easy to use. And, believe it or not, it is actually fun to operate, ha!! Today my neighbor borrowed it and said the same thing.
I bought this thinking there would be some kind of pressure. When I turned it on, it flowed out less than what my hose did. There is a hook up at the end of the wand, pretty sure you have to buy attachments. I'm fine with that for the price, but let me know ahead of time! And I've went to the site, can't figure out how to get attachments for the model I bought.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 13, 2021
Hello Ksherlin,
Thank you for your review. Without a nozzle installed, our units do not produce pressure. If looking at the front of the machine, the nozzles are stored on the right side of the unit. We hope this helps!
If you still require assistance with this matter, we kindly request that you contact us directly for assistance and troubleshooting at 1-888-909-6757 or by sending an email to info@greenworkstools.com.
I bought this to supplement/replace my gas power washer. Initially I wondered if it was powerful enough and with the flat spray nozzle it is not as good as the gas washer but the turbo nozzle is great and works as well as the gas washer at 2400 psi. This unit is more portable and easy to use.
The other thing is it is easy to store.
The soap applicator is also great and better than my old one.
I purchased the 2700psi Green Works power washer in April, 2021 and the upper handle came damaged. I opened a ticket and am now being ignored for over a week and am stuck here with no resolution. My ticket # is 428682. Please resolve this ASAP, ignoring your damaged product is not a solution. It won’t magically disappear. Please do the right thing and stop wasting my time.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care, May 20, 2021
Hello NotHappy2
Thank you for your review. We are sorry to hear about your issue with your Pressure Washer. We are happy to hear you have reached out to us. We do apologize for the existing wait times. With the spring season here, so is our busiest season. Our team is doing our best to operate under existing guidelines as well. Rest assured, someone will be in contact with you soon. If you have not yet heard back from us, please check your junk/spam folder our response may have landed there. Your continued patience is greatly appreciated by our team.
This product worked great until it seized up 3 months in. Had to trash it and buy a new one. Disposable product for sure!!!!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care , May 20, 2021
Hello guy1700,
We are sorry to hear about this experience and that you felt throwing it out was your best option. Had you contacted our Customer Care team, they would have been more than happy to investigate your potential warranty options. If you or any other customer reading your review, ever find that something like this has happened when using any of our products, please contact our customer support center at 1-888-909-6757 (1-888-90WORKS) as soon as possible. We will always investigate it further to see how we can assist you, especially if you are still under your warranty. If you would like to contact us, just so we can learn more about your experience and take note of what happened, please feel free to call us or send us an e-mail at info@greenworkstools.com.