Customer reviews from greenworkstools.com
Greenworks - Brushless 2700 PSI 2.3 GPM Max/ 1.2 GPM Electric Pressure Washer - Green
Average customer rating
4.6
(1,639 Reviews)
Rating breakdown 1,639 reviews
5 Stars
1,283
4 Stars
240
3 Stars
37
2 Stars
20
1 Star
59
94%of customers recommend this product.
(
1,389 out of
1,478)
Customer Reviews for Greenworks - Brushless 2700 PSI 2.3 GPM Max/ 1.2 GPM Electric Pressure Washer - Green
Customer Rating
1
Worked great when it worked
on October 4, 2021
Posted by: aptoolman
from Kansas
Gender:Male
I bought this pressure washer last spring 2020 to start a project on my fence. I’ve used it several times and loved its power and convenience. Now it is fall 2021 and started to use the pressure washer to clean a car, it made a terrible grinding noise and quit working. Pretty dissatisfied with the product for the price and length of use.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, October 5, 2021
Hello Aptoolman,
We are sorry to hear that you are experiencing an issue with your pressure washer. Unfortunately, your review is not detailed enough for us to know what the issue is, but we will try to cover all bases. Here you will find some troubleshooting suggestions for you to try. Cleaning Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction. Removing Air from The Line / Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit. Lastly, ensure that the water source is fully opened and is at least 60PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. If you have tried these steps and are still experiencing issues, please contact us at 1-888-909-6757 or submit an email to info@greenworkstools.com and include the headline "Help Request - Reviewer Response".
We are sorry to hear that you are experiencing an issue with your pressure washer. Unfortunately, your review is not detailed enough for us to know what the issue is, but we will try to cover all bases. Here you will find some troubleshooting suggestions for you to try. Cleaning Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction. Removing Air from The Line / Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit. Lastly, ensure that the water source is fully opened and is at least 60PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. If you have tried these steps and are still experiencing issues, please contact us at 1-888-909-6757 or submit an email to info@greenworkstools.com and include the headline "Help Request - Reviewer Response".
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Used once and now broke
on November 27, 2021
Posted by: Guy24
from Houston TX
I used this pressure washer once. It sat in the garage for a few months and now water won't flow through it. Motor turns on and nothing come out the outlet even with the hose disconnected
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, November 29, 2021
Hello Guy24,
Sorry to hear of the issue you are experiencing with the pressure washer.
It sounds as though your nozzles may be clogged or there is some air trapped in the unit, these are common issues. With the following troubleshooting, this should be resolved! Please be sure to follow closely as these steps are not as effective when altered.
1) To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
3) Ensure that the water source is fully opened and is at least 60PSI.
4) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
If you are still having trouble, please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
Sorry to hear of the issue you are experiencing with the pressure washer.
It sounds as though your nozzles may be clogged or there is some air trapped in the unit, these are common issues. With the following troubleshooting, this should be resolved! Please be sure to follow closely as these steps are not as effective when altered.
1) To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
3) Ensure that the water source is fully opened and is at least 60PSI.
4) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
If you are still having trouble, please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Unit completely dead after 4 uses in 5 months.
on September 27, 2022
Posted by: Bemo
from Sugar Land, Texas
Gender:Male
Unit completely died after nearly a handful of uses in as many months.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, September 27, 2022
Hello Bemo,
We are sorry to hear that you are experiencing an issue with your pressure washer. Unfortunately, your review is not detailed enough for us to know what the issue is, but we will try to cover all bases.
Here you will find some troubleshooting suggestions for you to try.
Cleaning Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
Removing Air from The Line / Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
Lastly, ensure that the water source is fully opened and is at least 60 PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
Please note this product has a 3-year warranty from the date of purchase.
If you have tried these steps and are still experiencing issues, please contact Greenworks at 1-888-909-6757 (1-888-90WORKS).
We are sorry to hear that you are experiencing an issue with your pressure washer. Unfortunately, your review is not detailed enough for us to know what the issue is, but we will try to cover all bases.
Here you will find some troubleshooting suggestions for you to try.
Cleaning Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
Removing Air from The Line / Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
Lastly, ensure that the water source is fully opened and is at least 60 PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
Please note this product has a 3-year warranty from the date of purchase.
If you have tried these steps and are still experiencing issues, please contact Greenworks at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Just ok
on November 28, 2022
Posted by: Mojiko
from Bridgewater CT
Gender:Male
Generally it works ok for a 1.2 gpm pressure washer, but there are design and functional issues.
Soap dispenser never worked, in either position
Wish the grip had a lock to keep “on”
Water inlet is too low, after putting a quick-release on, in the upright position the hose touches ground. Either rotate inlet or up a bit.
Cart is a bit too large given the actual size of machinery
Wish there were incorporated reels for both the power cord and the water line, esp given the amount of open area of cart.
The elastic for water line will break one day given it is wet and stretched over metal edges.
The elastic for water line will break one day given it is wet and stretched over metal edges.
The power cord ears are too old school vacuum cleaner style, needs power retracting.
Needs a more positive locking grip for wand storage, could provide grips for additional guns/wands
Generally ok but had higher ergonomic and functional expectations given the advertising and marketing.
Response from greenworkstools.comBy Greenworks, January 19, 2024
Hello Mojiko,
Thank you for taking the time to share your experience! We are sorry to hear that your purchase fell below expectations, and we would like to hear more about your experience to see how we can do better in the future. If you are willing, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call Greenworks at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to carry on the conversation!
Thank you for taking the time to share your experience! We are sorry to hear that your purchase fell below expectations, and we would like to hear more about your experience to see how we can do better in the future. If you are willing, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call Greenworks at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to carry on the conversation!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Greenworks gets it right
on April 23, 2023
Posted by: dte230
from atlanta
Gender:Male
I pressure have the 2300 pro washer and it's great. I did have a slight problem and Greenworks was all over it. They corrected it immediately. After the sale, there is nothing left but support and they get an A+
Pros: Easy to Use, Quiet, Durable, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Just what I needed
on September 27, 2023
Posted by: jis14
from West Bountiful, UT
Gender:Male
[This review was collected as part of a promotion.] Bought this a week ago to clean off the garage door, wood, and stucco. Initial setup was easy. The nozzle options were very nice to have. Cleaned off the materials just like what I was hoping for.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
GPW3001 Excellent choice.
on December 3, 2023
Posted by: Tom17
from Bergen County, New Jersey
Gender:Male
Brought this to replace a gas pressure washer that I had to play around with every year to get it to start. No more messing around with the carb to get it started. Performed just as well as the gas pressure washer without the yearly starting issues.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Light weight, sleek design and feels sturdy.
on April 4, 2024
Posted by: Ccantrell1025
from Bakersfield Ca
Gender:Female
[This review was collected as part of a promotion.] Just received this. Easy to assemble. Light weight to wheel around. Will use it for the first time this weekend.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com