Customer reviews from greenworkstools.com
Greenworks - Pro Brushless 2700 PSI (CSA Certified) 2.3 GPM Max / 1.2 GPM Electric Pressure Washer - Green
Average customer rating
4.6
(1,753 Reviews)
Rating breakdown 1,753 reviews
5 Stars
1,376
4 Stars
256
3 Stars
40
2 Stars
20
1 Star
61
94%of customers recommend this product.
(
1,483 out of
1,574)
Customer Reviews for Greenworks - Pro Brushless 2700 PSI (CSA Certified) 2.3 GPM Max / 1.2 GPM Electric Pressure Washer - Green
Customer Rating
1
Still waiting for replacement, first pressure washer leaked oil everywhere
on June 9, 2021
Posted by: EricUT
Verified Purchase:Yes
The engine leaked oil all over the garage and driveway I was trying to pressure wash clean. The oil was clear so I didn't notice it until the water dried. Still waiting to get the unit replaced - painful customer experience for a pressure washer. Seemed like it could be good if I ever get it replaced... it has been a month already and no shipping info for a replacement.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 11, 2021
Hello EricUT,
Thank you for taking the time to share your experience. This is certainly concerning, and we are sorry to hear of this uncommon occurrence. Our team apologizes for the delay in addressing your concern but we're glad to see that you have called in and one of our helpline representatives was able to assist you regarding this matter. We appreciate you giving us the opportunity to do so!
If you require any additional support or have questions regarding a product, feel free to utilize our Q&A section or contact us at info@greenworkstools.com.
Thank you for taking the time to share your experience. This is certainly concerning, and we are sorry to hear of this uncommon occurrence. Our team apologizes for the delay in addressing your concern but we're glad to see that you have called in and one of our helpline representatives was able to assist you regarding this matter. We appreciate you giving us the opportunity to do so!
If you require any additional support or have questions regarding a product, feel free to utilize our Q&A section or contact us at info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Wand
on June 1, 2021
Posted by: Mandy11
from Waco, ky
Gender:Female
I have used my power washer 4 times now and I have found that it is very difficult to unhook the wand from the washer. The hose hookup is too close to the wand hookup and I kept hitting my knuckles on the hose knob. Today I could not remove the wand from the washer. I tried everything to get it off. I finally had to get a pipe wrench to unscrew it. I didn’t even have it on that tight for fear of not being able to get it off. I have more power washing to do and now I’m afraid to use it. I have just about killed my hands trying to unhook it.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 11, 2021
Hello Mandy11,
Thank you for taking the time to share your experience. This is certainly concerning, and we are sorry to hear of this uncommon occurrence. Our team apologizes for the delay in addressing your concern but we're glad to see that one of our agents was able to assist you regarding this matter. We appreciate you giving us the opportunity to do so!
If you require any additional support or have questions regarding a product, feel free to utilize our Q&A section or contact us at info@greenworkstools.com.
Thank you for taking the time to share your experience. This is certainly concerning, and we are sorry to hear of this uncommon occurrence. Our team apologizes for the delay in addressing your concern but we're glad to see that one of our agents was able to assist you regarding this matter. We appreciate you giving us the opportunity to do so!
If you require any additional support or have questions regarding a product, feel free to utilize our Q&A section or contact us at info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Posted by: Andy from Delaware
from Wilmington, Delaware
Gender:Male
Verified Purchase:Yes
So far, I love this pressure washer. It is easier to use than my old one. It holds a lot of soap and I don't have to turn the soap dispenser on and off like I did with my old one. The motor seems pretty powerful. I did my entire driveway and walkway and they look like new.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Poor quality and support
on May 26, 2021
Posted by: Rick5221
from Rockwood, Michigan
Gender:Male
Bought the unit in fall of 2020. Used a few times then the water outlet broke on motor. Contacted company by E-mail. I have not been contacted as of May 2021. I can not find replacement parts or support.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care, May 27, 2021
Hello Rick5221,
We understand your frustration as we know your time is valuable. Our team has been working tirelessly to try and get to each waiting customer while giving everyone the attention their request requires and deserves. We want nothing less than to be able to assist our customers as quickly as possible. We can assure you that the delays currently taking place are not typical under normal circumstances. We know that this is not an ideal situation. If you have not yet heard back from us, please check your junk/spam folder our response may have landed there. If you are willing, please send a second request and ensure that your request has been submitted to info@greenworkstools.com and one of our team members will be in contact with you at the earliest opportunity to discuss this matter. We can also be reached at 1-888-909-6757. Currently, our hours of operation for our helpline are Monday to Friday 9 AM - 5 PM EST.
You can always ask us questions as well using the Q&A section on our website!
The Water Outlet Connector goes by part number 332031936. It can be purchased on our parts website using the following link. https://greenworks.ordertree.com/oil-cap-assembly-2000902.html
We understand your frustration as we know your time is valuable. Our team has been working tirelessly to try and get to each waiting customer while giving everyone the attention their request requires and deserves. We want nothing less than to be able to assist our customers as quickly as possible. We can assure you that the delays currently taking place are not typical under normal circumstances. We know that this is not an ideal situation. If you have not yet heard back from us, please check your junk/spam folder our response may have landed there. If you are willing, please send a second request and ensure that your request has been submitted to info@greenworkstools.com and one of our team members will be in contact with you at the earliest opportunity to discuss this matter. We can also be reached at 1-888-909-6757. Currently, our hours of operation for our helpline are Monday to Friday 9 AM - 5 PM EST.
You can always ask us questions as well using the Q&A section on our website!
The Water Outlet Connector goes by part number 332031936. It can be purchased on our parts website using the following link. https://greenworks.ordertree.com/oil-cap-assembly-2000902.html
Written by a customer while visiting greenworkstools.com
Posted by: Bill in Tennessee
Verified Purchase:Yes
Performs as advertised. My patio and brick retaining wall are free of grim and moss. Much quieter than I expected. And it’s so nice not having to fool with gas and oil...just plug it in, connect the hose, and start pressure washing.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
TICKET # 428682
on May 20, 2021
Posted by: NotHappy2
I purchased the 2700psi Green Works power washer in April, 2021 and the upper handle came damaged. I opened a ticket and am now being ignored for over a week and am stuck here with no resolution. My ticket # is 428682. Please resolve this ASAP, ignoring your damaged product is not a solution. It won’t magically disappear. Please do the right thing and stop wasting my time.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care, May 20, 2021
Hello NotHappy2
Thank you for your review. We are sorry to hear about your issue with your Pressure Washer. We are happy to hear you have reached out to us. We do apologize for the existing wait times. With the spring season here, so is our busiest season. Our team is doing our best to operate under existing guidelines as well. Rest assured, someone will be in contact with you soon. If you have not yet heard back from us, please check your junk/spam folder our response may have landed there. Your continued patience is greatly appreciated by our team.
Thank you for your review. We are sorry to hear about your issue with your Pressure Washer. We are happy to hear you have reached out to us. We do apologize for the existing wait times. With the spring season here, so is our busiest season. Our team is doing our best to operate under existing guidelines as well. Rest assured, someone will be in contact with you soon. If you have not yet heard back from us, please check your junk/spam folder our response may have landed there. Your continued patience is greatly appreciated by our team.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Greenworks Pro 2700 PSI electric pressure washer
on May 10, 2021
Posted by: Travis V
from Fort Smith, AR
Gender:Male
Verified Purchase:Yes
Opened box read instructions assembled. Read instructions on operations. Used product as instructed via manual and performs exactly as described. I’m very pleased with this pressure washer works great!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Seems to perform as well as the 3000, which is a+
on May 9, 2021
Posted by: Anonymous
Verified Purchase:Yes
So far so good. Seems to keep up with the newer 3000 that is rarely available. Actually a smidge higher gpm rating.
Written by a customer while visiting greenworkstools.com