Customer Reviews for Greenworks - Pro Brushless 2700 PSI (CSA Certified) 2.3 GPM Max / 1.2 GPM Electric Pressure Washer - Green
Customer Rating
1
Unit completely dead after 4 uses in 5 months.
on September 27, 2022
Posted by: Bemo
from Sugar Land, Texas
Gender:Male
Unit completely died after nearly a handful of uses in as many months.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, September 27, 2022
Hello Bemo,
We are sorry to hear that you are experiencing an issue with your pressure washer. Unfortunately, your review is not detailed enough for us to know what the issue is, but we will try to cover all bases. Here you will find some troubleshooting suggestions for you to try.
Cleaning Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
Removing Air from The Line / Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
Lastly, ensure that the water source is fully opened and is at least 60 PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
Please note this product has a 3-year warranty from the date of purchase. If you have tried these steps and are still experiencing issues, please contact Greenworks at 1-888-909-6757 (1-888-90WORKS).
The pressure washer works great but if you need to use an extension cord make sure it’s a heaver extension cord because the pressure washer will not turn on.
So far the pressure washer has been awesome. I started my own car detailing business and this was something I wanted to be of quality and built right. The quality of this pressure washer is great and I have nothing but positive things to say about it.
Amazing performance, used it to wash vehicles today, worked flawlessly, with the white tip. I finished washing 3 vehicles and then power washed my entry way torrent door and got rid of some dirty molded stains on outside window sill, I just keep finding more cleaning tasks to do around the home , because this electric power washer actually works and cleans as stated by manufacturer. This is the power washer you need if you are a home owner or professional detail shop. Awesome product !!!!!
Did a great deal of research and found the Pro 2700 to be the best power washer in it's class. I am quite pleased with the purchase. Also, Greenworks' customer service is great.
Just opened my box today. The assembly directions were confusing. I don’t have the turbo nozzle or the hook and loop strap for the 20’ high pressure hose.I thought I purchased the one with the soap dispenser and thought the button on the top was for soap, and didn’t realize it was the on/off switch. Without the turbo nozzle and soap dispenser, this power washer isn’t meeting my needs. I was on hold for 40 min, reached an agent and was disconnected at 6:04pm. I’m really unhappy about my purchase at this point because the 25* and 40* pressure is not powerful enough to power wash my patio as advertised.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, September 16, 2022
Hello No Real Power,
We're sorry for the wait times currently being experienced. Please give us a call again at 1-888-909-6757 and we would be happy to assist.
We have washed our boat with this unit several times and I have been more than satisfied. We keep the boat on a lift so the long hose comes in handy. Have not used the chemical tank since it is above water. Everything else works great. The gentle nozzle is a big help for the upholstery and sensitive areas. The unit is not loud and has plenty of power to clean the saltwater off the boat. So far so good. Very happy.