Customer Reviews for Greenworks - Pro Brushless 2700 PSI (CSA Certified) 2.3 GPM Max / 1.2 GPM Electric Pressure Washer - Green
Customer Rating
5
Pleasantly Surprised!
on March 8, 2023
Posted by: Conscientious Buyer
from Houston, TX
Gender:Male
I used my new unit today for the first time and was surprised how well it performed, it being an electric washer. My passed experience was only with a gas pressure washer. This model is just as powerful. To you gas users, you don't know what you're missing. I am not missing buying gas and oil or constantly pulling on a cord to try to get it started. Switch over, you won't be sorry.
Got tired of cleaning carbs on gas PWs despite using fuel stabilizers, for residential this is a nice plug and play unit. Turbo nozzle is the key for cleaning concrete/brick/rock surfaces quickly. Motor pulls a good load so make sure you run it in an empty 15Amp circuit or 20A if you have to run something else. Only downside is trigger spring tires out your hand for constant use, but most PWs are like that.
Tool works great. I am not a fan of the provided high pressure hose. The hose comes tightly coiled and wants to remain that way, causing it to get tangled and kinked if not careful
Pros: Convenient, Cost-Saver, Quiet, Effective
I would recommend this to a friend!
Response from greenworkstools.comBy GreenworksTools, February 28, 2023
Hello,
We want to thank you for providing feedback to us about your pressure washer and we are very thrilled that you love your tool. We are sorry that it keeps coiling up on you and sometimes gets tangled. Sometimes the hoses are coiled up for a long period of time and with the material on the inside of the hose, can take some time to straighten out.
Please know that our designers and product developers will occasionally read these comments, so we really appreciate it when customers share their thoughts with us.
Response from greenworkstools.comBy Greenworks, Customer Care, February 27, 2023
Hello Valued Greenworks Customer,
We are glad that you are enjoying the overall performance of this Pressure Washer and we greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. Do not hesitate to give us a call with any future questions, comments, or concerns at 1-888-909-6757 (1-888-90WORKS). We would be happy to help.
Good product. Not very powerfull but it was expected.
Response from greenworkstools.comBy Greenworks, Customer Care, February 27, 2023
Hello CristianG
We are glad that you are enjoying the overall performance of this pressure washer and we greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. While the PSI is not physically adjustable, the nozzles create a variety of effects making it suitable for many purposes! Do not hesitate to give us a call with any future questions, comments, or concerns at 1-888-909-6757 (1-888-90WORKS). We would be happy to help.
It's so easy to use that I'm going around the neighborhood cleaning everything. I've done my house, the driveways, gas and charcoal grills. The only issues I have is the wand really doesn't fit in the handle well. And when you roll up the wand's cord, it's like a garden hose in the way you have to manuvuer it. And unless you get on a ladder, it won't reach the second floor of a house. But that's no drawback to this fantastic tool and the money saved!
Generally it works ok for a 1.2 gpm pressure washer, but there are design and functional issues.
Soap dispenser never worked, in either position
Wish the grip had a lock to keep “on”
Water inlet is too low, after putting a quick-release on, in the upright position the hose touches ground. Either rotate inlet or up a bit.
Cart is a bit too large given the actual size of machinery
Wish there were incorporated reels for both the power cord and the water line, esp given the amount of open area of cart. The elastic for water line will break one day given it is wet and stretched over metal edges.
The power cord ears are too old school vacuum cleaner style, needs power retracting.
Needs a more positive locking grip for wand storage, could provide grips for additional guns/wands
Generally ok but had higher ergonomic and functional expectations given the advertising and marketing.
Response from greenworkstools.comBy Greenworks, January 19, 2024
Hello Mojiko,
Thank you for taking the time to share your experience! We are sorry to hear that your purchase fell below expectations, and we would like to hear more about your experience to see how we can do better in the future. If you are willing, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call Greenworks at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to carry on the conversation!