Customer reviews from scotch-brite.com
Scotch-Brite - Non-Scratch Scrub Sponge, 3/Pack (MP-3-8-D) - Blue
Average customer rating
4.7
(2,308 Reviews)
Rating breakdown 2,308 reviews
5 Stars
1,934
4 Stars
225
3 Stars
20
2 Stars
24
1 Star
105
72%of customers recommend this product.
(
170 out of
235)
Customer Reviews for Scotch-Brite - Non-Scratch Scrub Sponge, 3/Pack (MP-3-8-D) - Blue
Customer Rating
1
Delaminating
on November 26, 2023
Posted by: AKSh
I have bought this product for years and the last 2 packages (6 sponges in all) have all de-laminated, leaving me with 6 thin scrubbie pads and 6 separate sponges. I might have to switch to something else now! This is so frustrating!
Response from scotch-brite.comBy 3M, 3M Care Team, November 27, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-846-8887 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting scotch-brite.com
Customer Rating
1
Below average quality, falls apart in first week.
on December 5, 2023
Posted by: AJ15
Below average quality. Smaller in size, falls apart in the first week of use.
Response from scotch-brite.comBy 3M, December 6, 2023
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-846-8887 Mo-Fri 8am-4:30pm CT.
Written by a customer while visiting scotch-brite.com
Customer Rating
1
Won't be buying these until 3M can improve them.
on January 20, 2024
Posted by: BeeCamou
I purchased a package of 24 zero scratch scotch-brite sponges. These sponges are the worst. We just might toss these out. They are thinner but hold a lot of fluid when I'm trying to squeeze it dry. Just keeps holding fluid so I end up with a constantly soggy sponge. What has 3M been doing to these sponges?
Response from scotch-brite.comBy 3M, January 22, 2024
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product. While there can be some inherent variability in sponge thickness based on the manufacturing process, thickness should be equal to or greater than the stated packaging dimensions. If the thickness does not meet stated packaging dimensions, we would like to help. Please connect with our team at 1-800-846-8887 Mo-Fri 8am-4:30pm CT.
Written by a customer while visiting scotch-brite.com
Customer Rating
1
How the mighty have fallen
on January 30, 2024
Posted by: TheDishGuy
Much like the other recent 1-star reviews... we recently purchased a new pack of sponges and after 1 use, they are deteriorating and falling apart. They literally disintegrate while soaping a coffee cup. We thought it was just a fluke but are now on our second sponge and it's doing the same.
Also wanted to point out that on leaving this review you are required to answer the following question, but selecting a 0 (would never recommend), you receive an error stating you answer the question. The error goes away by selecting 1 or greater. Nice way to make sure you control the responses.
Response from scotch-brite.comBy 3M, February 5, 2024
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-846-8887 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting scotch-brite.com
Customer Rating
1
Sponges disintegrated
on March 17, 2024
Posted by: AnnH
The last three sponges, used within one week, completely disintegrated.
Response from scotch-brite.comBy 3M, March 20, 2024
Hello, we’re sorry to hear about your poor experience with the product. Our sponges are expected to last a minimum of 3 weeks. If the sponges are falling apart within the first 3 weeks of use, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right and you can have a more joyful cleaning experience. We hope you have a bright day!
Written by a customer while visiting scotch-brite.com
Customer Rating
1
Total disappointment
on March 19, 2024
Posted by: Jack S
I bought a six pack of these spounges and I could not be more disappointed. I only got one maybe two uses before the spounge started falling off the pad. I have use scotch bright brand spounges for years and never had such poor quality.
Response from scotch-brite.comBy 3M, March 22, 2024
Hello, we’re sorry to hear about your poor experience with the product. Our sponges are expected to last a minimum of 3 weeks. If the sponge is falling apart within the first 3 weeks of use, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right! We hope you have a bright day!
Written by a customer while visiting scotch-brite.com
Customer Rating
1
Bad
on September 22, 2024
Posted by: MarkB
They suck now, much thinner and dont last. The quality is in the tank allng with everything else I buy.
Response from scotch-brite.comBy 3M, September 23, 2024
Hello, we’re sorry to hear you are not satisfied with the product thickness. While there can be some variability in thickness based on the manufacturing process, it should be equal to or greater than the thickness stated on the package. If it isn’t, or you have any additional concerns, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right! We hope you have a bright day!
Written by a customer while visiting scotch-brite.com
Customer Rating
1
Find a Different Sponge
on December 1, 2024
Posted by: Mattyboy32
These sponges used to be bigger and more durable. Now they are half the size and fall apart in less than a week. The scrubber becomes separated from the sponge with the cheap glue they use. I’m not buying these sponges anymore.
Response from scotch-brite.comBy 3M, December 4, 2024
Hello, we’re sorry to hear about your poor experience with the product. Our sponges are expected to last a minimum of 3 weeks. If the sponges are falling apart within the first 3 weeks of use, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right and you can have a more joyful cleaning experience. We hope you have a bright day!
Written by a customer while visiting scotch-brite.com