Customer reviews from 3m.com
Scotch-Brite - Ocelo Handy Multi-Purpose Sponges, Colors, 4 Sponges/Pack (7274-FD) - Assorted
Average customer rating
1.6
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
1
4 Stars
0
3 Stars
3
2 Stars
2
1 Star
15
11%of customers recommend this product.
(
2 out of
19)
Customer Reviews for Scotch-Brite - Ocelo Handy Multi-Purpose Sponges, Colors, 4 Sponges/Pack (7274-FD) - Assorted
Customer Rating
2
Good product gone bad
on September 14, 2017
Posted by: dnadoc
from Syracuse, NY, United States
I have to agree with the more recent reviewers. I have been using 3M sponges for decades and these used to be sturdy, long lasting sponges. Now, they easily tear and fall apart within just a few uses. Apparently 3M has clearly changed something with this product, whether manufacturing process or component suppliers. The bottom line is that there used to be incentive to pay a little more for a superior product; now there is no reason not to simply go with whatever is cheapest.
Response from 3m.comBy Scotch-Brite Brand, Social Care, September 15, 2017
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-846-8887 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
Product has changed for the worse.
on December 19, 2019
Posted by: RusticDove
from Maryland
Ocelo sponges used to be a very good product - I have used them for decades. The company recently made a very bad decision and have made the product MUCH thinner and less absorbent. I suppose the change was made to increase profits, but that may just backfire since I, for one, will no longer be purchasing them and I imagine the company will lose business from others as well. The company took an excellent product and ruined it.
No, I would not recommend this to a friend.
Response from 3m.comBy Scotch-Brite, Social Care, December 19, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-846-8887 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
Horrible Odor
on November 12, 2018
Posted by: Alex0674
from Kannapolis NC
The last several packages I purchased have had a horrible odor after using for only one week. The pkg says "resists odors guaranteed" but I think not!
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, November 12, 2018
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-846-8887 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
Was really looking forward to this sponge
on October 11, 2019
Posted by: Leslie86
from Las Vegas NV
I am terribly disappointed, I had such high hopes for these sponges. It’s hard finding a sponge that will last weeks and resist odor. I have loved using Lysol sponges for this exact reason but they are hard to find in store so I was told great things about ocelo sponges and decided to give them a try. I bought a large pack and washed dishes that first night. The next morning the whole sink stunk so bad, it was the sponge. I couldn’t believe it, I was so disappointed. Every time I touch the sponge it leaves a horrible odor on my hand that is hard to take away even after sanitizing and washing the sponge. Horrible quality!
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, October 14, 2019
Thank you for taking the time to leave your review. We are sorry to hear this and would love to gather some details about your experience. Please connect with our team at 1-800-846-8887 Mo-Fri 8am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
1
Not the Ocelo sponges I've loved.
on February 3, 2020
Posted by: exph8
from San Francisco, CA
I'm extremely disappointed of recent purchases of your Ocelo sponges. They used to be reliable and durable and will last for weeks; but for some reasons, they start to shred and fall apart after a few usage.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, February 17, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-846-8887 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
Terrible quality
on June 20, 2019
Posted by: sherry 222
from Charlotte, mi
I used to buy this brand all of the time. The last few packages have been terrible. They break down after 1 use. I used to be able to use the same sponge for months. I am very disappointed.
No, I would not recommend this to a friend.
Response from 3m.comBy Scotch-Brite, Social Care, June 24, 2019
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-846-8887 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
What happened? Falls apart after a couple of uses
on February 22, 2020
Posted by: DD in NH
from New Hampshire
I have been buying, and have been very pleased with, Ocelo sponges for decades, until now. I was not a fan when there was a change a while back (I believe to resist odors) that caused them to be initially less absorbent . However, after several uses the absorbency increased so I overlooked that issue. But the last few packages I have purchased have been a complete waste of money. They fall apart after a few uses. Several have torn, a small rip developed the first time I used it and after a few uses it was half way down the sponge. Then the entire sponge started disintegrating leaving chunks of sponge everywhere. If they don't rip, they still disintegrate quickly.
I am trying to find a different brand, I won't be purchasing Ocelo again.
What happened to the sponge I have relied on for so many years?
Response from 3m.comBy Scotch-Brite Brand, Social Care, February 24, 2020
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-846-8887 Mon-Fri 8am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
1
Sponges SPLIT
on May 10, 2020
Posted by: Mrs C
from Davenport FL
I have used these sponges for years-lateothey all tear or split in the same place!!! It is extremely frustrating and I feel I am wasting my $$$ 3M you can do better!!!
No, I would not recommend this to a friend.
Written by a customer while visiting 3m.com