Customer reviews from 3m.com
Scotch-Brite - Ocelo Handy Multi-Purpose Sponges, Colors, 4 Sponges/Pack (7274-FD) - Assorted
Average customer rating
1.6
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
1
4 Stars
0
3 Stars
3
2 Stars
2
1 Star
15
11%of customers recommend this product.
(
2 out of
19)
Customer Reviews for Scotch-Brite - Ocelo Handy Multi-Purpose Sponges, Colors, 4 Sponges/Pack (7274-FD) - Assorted
Customer Rating
1
product change
on October 23, 2017
Posted by: Bonnie
from Evergreen, CO, United States
My favorite sponge no longer. Why change a product when it's a hit? What have you changed that has caused so many complaints?. The last purchase I made was also inferior, it was noticable right out of the package. After only a weekend of doing dishes it was time to throw the sponge out when previously it would last a few weeks. One can only surmise that someone received a bonus by suggesting going cheap. Bad idea. I hope you can see by all the disappointed consumers that the change wasn't worth it. Bring back the product we were happy with.
No, I would not recommend this to a friend.
Response from 3m.comBy Ocelo Brand, Social Care, October 25, 2017
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-846-8887 M-F 8am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
1
Sponge breaks down and shreds.
on December 29, 2015
Posted by: shorty
from Suffolk, NY, United States
i have used these sponges for many years but recently notice that there is a marked diifference in their quality. the current sponges shred after one or two uses. I find this very unsatisfactory as I have to deal with sponge particles in my sinks. What happened to the sponges? Did the resistance to bacterial odor treatment cause this?
No, I would not recommend this to a friend.
Written by a customer while visiting 3m.com
Customer Rating
3
Falls apart after only a few usues
on May 6, 2017
Posted by: Dee1
from Seattle, WA
I have been using Ocello sponges for years and have been disappointed lately with them beginning to tear or crumble after only a few uses. They used to last forever. I routinely run them through the dishwasher to keep them fresh, but I have always done this! What happened to my old reliable sponges?
No, I would not recommend this to a friend.
Response from 3m.comBy ocelo Brand, Social Engagement, May 8, 2017
This is not something we would expect and we believe it is an isolated incident. We suggest contacting our team at 1.800.846.8887 M-F 8am-5pm CT so our team can gather some additional details and assist. Thank you for taking the time to leave your review and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
Compromised Quality
on September 27, 2017
Posted by: Greg in Boston
from Boston, MA
Ocelo has always been the gold standard in sponges for me--the sponge one could count on to absorb water well and stand up to heavy and repeated use. The composition of the product has obviously been changed. The package I recently bought has the same poor quality as cheaper sponges. Like the formerly inferior brands, Ocelo sponges, too, now push water around rather than absorbing it, and they have a cheap, plastic feel to them. Clearly they won't last long. Sad. Another good product sacrificed to higher profits. Where to turn now for a quality sponge? Clearly not Ocelo.
No, I would not recommend this to a friend.
Response from 3m.comBy Ocelo Brand, Social Care, September 28, 2017
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-846-8887 M-F 8am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
2
What happened???
on May 8, 2018
Posted by: Reggie27
from Rochester, NY
I’ve been a loyal ocelo sponge buyer for as long as I can remember. They were sturdy and never developed an order like the generic sponges. The quality of ocelo was worth the cost. Notice that I’m speaking in the past tense? I am no longer satisfied with this brand. Something has changed? Although the package says “Resists Odors Guaranteed”, these “new” ones smell awful...even after having been run in the dishwasher. I might as well buy sponges at the dollar store now. Please bring back the former sponge.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, May 9, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-846-8887 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
Used to be a great product --- no so anymore
on June 29, 2017
Posted by: Shopper
from Palatine, Illinois
I've been buying these sponges for years. I typically use them once a week for cleaning two bathrooms. They used to last me literally months --- now after only the second use -- the sponge is literally crumbling apart in my hands. I am going to search for another brand. Your company has turned them into absolute junk!
No, I would not recommend this to a friend.
Response from 3m.comBy ocelo Brand, Social Engagement, June 29, 2017
Thank you for taking the time to leave your review. We believe this to be an isolated incident as we have not made changes to our product. Please connect with our team at 1.800.846.8887 M-F 8am-4:30pm CT so we can gather some information and assist.
Written by a customer while visiting 3m.com
Customer Rating
1
Get filthy really quickly
on August 7, 2017
Posted by: Susan
from Madison, NC
I have been a staunch partisan of sponges in the "sponge v dishcloth" battle for years, and I always found Ocelo sponges to be the best that were out there. However, for the past year or so I have found that after about 2 weeks, the Ocelo sponges are now filthy looking. I don't even want to look at them, they get so unsightly so very quickly. They may be anti-microbial, but that agent has done something else to them. I will be switching to dish cloths.
No, I would not recommend this to a friend.
Response from 3m.comBy Ocelo Brand, Social Engagement, August 8, 2017
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-846-8887 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
OCELO sponges DON'T absorb water anymore!!!!
on August 24, 2018
Posted by: SJSREALTOR
from S.Dartmouth,MA
What has happened to the production of OCELO sponges now??? They DO NOT ABSORB WATER ANY MORE!!! I've used them my entire life - something has changed in the past 6 mths or so in the manufacturing of them. All they do is push the water around on my countertops! NO ABSORPTION WHATSOEVER!!! Sooo disappointed in the company! Had to go on-line to find different sponges to try now. Really can't believe they would sacrifice their good name in the cleaning industry for this junk now.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, August 24, 2018
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-846-8887 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com