Customer reviews from scotch-brite.com
Scotch-Brite - Dobie All-Purpose Non-Scratch Scouring Pad, 3/Pack (723-2F) - White
Average customer rating
4.2
(624 Reviews)
Rating breakdown 624 reviews
5 Stars
429
4 Stars
71
3 Stars
17
2 Stars
35
1 Star
72
35%of customers recommend this product.
(
35 out of
101)
Customer Reviews for Scotch-Brite - Dobie All-Purpose Non-Scratch Scouring Pad, 3/Pack (723-2F) - White
Customer Rating
1
Product quality has gone way down
on March 29, 2021
Posted by: longtime customer
I have been a loyal customer for years but over the last few months noticed the scrubbing pads only last about a week (if that) before the outside mesh falls apart. At first I thought it was a fluke, but after trying several different scrubbers, I can see this is clearly not the same quality product I had been purchasing over the years. What happened, 3M? Sadly, I will be looking for another product - won't buy this again.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy Scotch-Brite, Social Care, March 30, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-846-8887 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotch-brite.com
Customer Rating
1
Quality reduction
on February 11, 2021
Posted by: Anonymous
from Hilton Head, South Carolina
Gender:Male
I want to echo previous comments about the “current” donor pad. Not only have I been a user but I worked for a wholesaler in New Jersey and sold Dobie for 35 years. For the past 6-8 months the product I have purchased in South Carolina is inferior to the product I sold and used for years. It lasts maybe a week being used simply to scrub pots and pans with Barkeepers Friend as I have for years.
Very upsetting
Very upsetting
No, I would not recommend this to a friend.
Response from scotch-brite.comBy Scotch-Brite, Social Care, February 16, 2021
Thank you for taking the time to rate & review this Scotch-Brite Brand product. The Scotch-Brite Brand values our consumer’s insights and considers your feedback to be integral part of our business. Please know that we have forwarded your comments regarding this product to our marketing & lab departments for review. We appreciate your input!
Written by a customer while visiting scotch-brite.com
Customer Rating
2
dobie pads
on January 5, 2021
Posted by: sparky42
from New Jersey
Gender:Male
I've been using them for years and found that the quality has been decling over the past couple of years.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy Scotch-Brite, Social Care, January 11, 2021
We are sorry to hear you are having trouble. Please contact our support team so we can gather more information to better assist. Our team can be reached at 1-800-846-8887 Mo-Fri 8am-4:30pm CT.
Written by a customer while visiting scotch-brite.com
Customer Rating
1
on December 26, 2020
Posted by: Lucy20
from North Carolina
Gender:Female
I have been using the Dobie pads for many years, but now they develop holes within a short period of time. What gives? Are there different manufacturing centers that might account for the differences in the product? Very disappointing as now I need to find a better quality product.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy Scotch-Brite Brand, Social Care, December 30, 2020
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-846-8887 Mon-Fri 8am-4:30pm CT.
Written by a customer while visiting scotch-brite.com
Customer Rating
1
Definite change in quality of product
on December 25, 2020
Posted by: shelley211
from Baltimore, MD
Gender:Female
I am another customer that has used Dobie sponges for decades. They barely last a few cleanings before beginning to tear. My pattern of cleaning has not changed, so I look to you for answers as to why they don't last any longer.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy Scotch-Brite, Social Care, December 28, 2020
We are sorry to hear you are having trouble. Please contact our support team so we can gather more information to better assist. Our team can be reached at 1-800-846-8887 Mo-Fri 8am-4:30pm CT.
Written by a customer while visiting scotch-brite.com
Customer Rating
1
Bring Quality Back!
on December 16, 2020
Posted by: Janfu
from Miami
Gender:Female
I've been using Dobie pads for decades and have always loved them. It's apparent that you recently changed the manufacture and they are simply AWFUL now! I've gone through two boxes of 3, thinking that maybe they weren't all defective...but sadly not the case. They get a hole after a few days of normal dish washing and then the hole just grows,
rendering them useless. PLEASE BRING BACK THE OLD DOBIE PADS that we all love!
rendering them useless. PLEASE BRING BACK THE OLD DOBIE PADS that we all love!
No, I would not recommend this to a friend.
Response from scotch-brite.comBy Scotch-Brite, Social Care, December 16, 2020
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-846-8887 Mo-Fri 8am-4:30pm CT.
Written by a customer while visiting scotch-brite.com
Customer Rating
1
Dead dobie
on November 20, 2020
Posted by: Lynnee
from Washington
Gender:Female
I have been using Dobie pads for years, loved them. One would last several weeks or months with intermittent cleaning. Now I go through one a week, the mesh covering just designates. I think your quality control is out of control.
Looking for a new product.
Looking for a new product.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy Scotch-Brite Brand, Social Care, November 24, 2020
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-846-8887 Mon-Fri 8am-4:30pm CT.
Written by a customer while visiting scotch-brite.com
Customer Rating
1
on September 24, 2020
Posted by: Max and Lexie
from Utah
Gender:Female
I rarely write reviews for products, but I've been so disappointed with the Dobie pad over the last few months, that I decided to contact you about the product. I was very surprised that I'm not the first one to write about the mesh that falls apart after only a few uses!!!
My mom used Dobie for years while I was growing up, in fact I can't remember her using anything else! I have now been a loyal user of the Dobie pad for at least 20 years, and have never had any issues with it. It has always been a good solid, dependable cleaning and scouring pad. Sure, after months of use it would slowly become stained or a small hole would start, but it would, truly, last for 4-6 months. Putting it in the dishwasher didn't hurt it either. Now, I can't go a week without getting a hole in the mesh.
I'm so disappointed and hope that you can re-work the mesh to what it used to be. Otherwise I'll need to find another cleaning pad that is up to the challenge.
Thanks for your consideration.
No, I would not recommend this to a friend.
Written by a customer while visiting scotch-brite.com