Customer Reviews for Scotch-Brite - Dobie All-Purpose Non-Scratch Scouring Pad, 3/Pack (723-2F) - White
Customer Rating
1
More changes for the worse :(
on October 5, 2025
Posted by: billybob
I have been using these for YEARS. Just went to replenish my supply and so disappointed to see the packaging changed and the color! The mesh is now a very loud yellow. The white was so much more peaceful looking. Why do companies insist on messing with stuff that AIN’T BROKE?!?! Are they bored? Is someone trying to keep their job relevant? I will never understand it.
Response from scotch-brite.comBy 3M Care Team, October 9, 2025
Hello, we're sorry to hear you are having trouble with our product. We’re determined to help you have a joyful cleaning experience, and we encourage you to call us directly at 1-800-846-8887 M-F 8am-4:30pm CT so we can help make it right! We hope you have a bright day!
ith the colored versions. I’ve purchased many colored boxes over the last few years as accent sponges, but unlike the yellow versions, the colored ones all deteriorated and tore quickly, and the seams would come apart. See my photo for a current week-old green one versus a many month old original yellow. But now I see the yellow have changed too— and NOT for the better. The ones in the NEW packaging are a darker yellow, seem a little scratchier, are little bit larger, and breakdown in a matter of weeks just like the colored ones! My mom has also noticed the change and quality decline. 3M says they have not changed their product other than the packaging but that’s clearly untrue because I still have a few of the old yellow ones left (like in my photo) and they are nothing like these new ones. So now they are more expensive and you have to replace them every few weeks. Clearly a profit play. I’ll be looking for a new brand unless 3M decides to change them back. Why do companies trytt to fix what isn’t broken? Such a disappointment!
Response from scotch-brite.comBy 3M Care Team, September 19, 2025
Hello, we’re sorry to hear about your poor experience with the product. Our sponges are expected to last a minimum of 3 weeks. If the sponge is falling apart within the first 3 weeks of use, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right! We hope you have a bright day!
I’ve used Dobbie sponges for years. Imagine my surprise when I saw the updated sponges in new happy colors! The size is perfect and they are more flexible than the original light yellow one.
Deteriorating quality. Used to be sturdy , now , it seems to be breaking into pieces in just a matter of two weeks.
Response from scotch-brite.comBy 3M Care Team, May 20, 2025
Hello, we’re sorry to hear about your poor experience with the product. Our sponges are expected to last a minimum of 3 weeks. If the sponges are falling apart within the first 3 weeks of use, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right and you can have a more joyful cleaning experience. We hope you have a bright day!
I have been using your Dobie dish washing sponge for many years. In the last box I bought, however, the sponges were flatter. It feels like I am washing dishes with a dish rag. Is this some "shrinkflation" thing? Sadly, unless this is an isolated manufacturing error, I will no longer be buying your product.
Response from scotch-brite.comBy 3M, November 18, 2024
Hello, we’re sorry to hear you are not satisfied with the product thickness. While there can be some variability in thickness based on the manufacturing process, it should be equal to or greater than the thickness stated on the package. If it isn’t, or you have any additional concerns, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right! We hope you have a bright day!
I purchased this a while ago and just used it to clean the wood railing to our basement and the washing machine front loader rubber door seal and the bathroom tub. I am so pleased that it did NOT tear at all, so it was a joy to use it to clean with. Also liked how it rinses clean.