Customer Reviews for Scotch-Brite - Dobie All-Purpose Non-Scratch Scouring Pad, 3/Pack (723-2F) - White
Customer Rating
1
Big drop and quality
on January 31, 2026
Posted by: MAPNYNY
Big drop in quality… I've used this product for over 40 years… Very disappointed. New "improved" product is wearing out after one week of use… see photo below
I'm 60+yo and have NO memory of not having a Dobie Pad in a sink as a child or adult. In fact it became a "thing" of my mom's to gift all the kids Dobie Pads every Christmas. (a tradition that I continue!) I haven't had to buy or use a new Dobie Pad for a long time - I've been using up a large quantity that I "inherited" after my mother passed. Recently my stock had disappeared and I had to buy new. I was astonished to see how the quality of the outside mesh had apparently decreased. It was very noticeable - I had worn a hole through the mesh in less than two days! I thought maybe this was an exception but the experience was duplicated at my daughter-in-law's - a hole was worn through the mesh of a BRAND NEW pad within a couple of days. I realize how products have to "evolve" based on economics, material availability, production requirements, etc. but I would the changes made to the ole Dobie Pad, not the best! After I decided to write this review, I read many of a similar thread.
My mother used these in the 1970s and I have used them ever since. But the ones I have bought the past 6 months or so (the "new color sme product" are definitely of lesser quality. The covering is not as tightly woven and gives out quickly. They also stain immediately and do not wash out in the dishwasher. I used to get about a month out of each pad and would throw them out because they started looking tacky - rarely becasue they tore. Now I am lucky if I can get a week out of one before I have to toss it eitehr becasue ot is so dirty looking or has torn. . .
Response from scotch-brite.comBy 3M Care Team, December 31, 2025
Hello, we're sorry to hear you are having trouble with our product. We’re determined to help you have a joyful cleaning experience, and we encourage you to call us directly at 1-800-846-8887 M-F 8am-4:30pm CT so we can help make it right! We hope you have a bright day!
I have used DOBIE for years and years and have always loved it. They never wear out, and if they start to wear out and fall apart, we still use them Loved the pale yellow as it was not too overpowering so that it would be noticed by anyone in the same room. Now purchased a new box several months ago ~ what has changed??? This sponge does not have the integrity that the old sponges had. It started to fray and wear out within 2 months. My old DOBIES were like the Energizer Bunny ~ they just kept on going! I am SOOOOOO disappointed in 3M. You had a great product and perfect recipe ~ why did you change a good thing???
Response from scotch-brite.comBy 3M Care Team, December 29, 2025
Hello, we're sorry to hear you are having trouble with our product. We’re determined to help you have a joyful cleaning experience, and we encourage you to call us directly at 1-800-846-8887 M-F 8am-4:30pm CT so we can help make it right! We hope you have a bright day!
I’m breaking up with you and I didn’t deserve this
on December 8, 2025
Posted by: Mid MO MeMaw
I’ve noticed a slow decline in product quality over the past 5-7 years. Yep, YEARS as in I have trusted and depended on these for decades! Not anymore. It was bad, but not enough to stop purchasing, when the white mesh started to degrade. It was even worse when the white mesh continued to degrade more rapidly but I still bought them. The last two times I bought them the mesh is now yellow, they are smaller and thinner, and they last less than 4 DAYS. I am not purchasing these anymore because it’s just not worth it to me anymore. I stuck with my old standby favorite product for decades only to have to find a replacement. At least I hung in there so long that now I won’t have a problem finding anything more cost effective and reliable for what I need than the package that I feel is money wasted.
This is so mean of you guys! I was loyal and faithful and I treated each purchased product with respect and gratitude for the assistance they provided in my duties. I’ve tolerated declining conditions and prayed you would get better. I’ve gently disposed of far too many of my purchases far too soon and can no longer tolerate the grief of saying goodbye so soon to partners in my grime cleansing endeavors. I’m leaving you and will soon find another who shares my mission, my passion, and who has some longevity. I’m not asking for miracles, just that things work well and last a reasonable amount of time without disintegrating into crumbling mush in my hand. So long, I’ll think of you occasionally while I grip my new finds and scrub in peace.
Response from scotch-brite.comBy 3M Care Team, December 10, 2025
Hello, we’re sorry to hear about your poor experience with the product. Our sponges are expected to last a minimum of 3 weeks. If the sponges are falling apart within the first 3 weeks of use, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right and you can have a more joyful cleaning experience. We hope you have a bright day!
I have used Dobies for 20 years. A few months back the color changed to a bright yellow. But what else happened is that the quality suffered a serious decline. The outer covering now tears easily. A new one is torn from normal washing in a week. They used to last months! I suspect they changed suppliers or manufacturing process. Too bad.
Response from scotch-brite.comBy 3M Care Team, December 5, 2025
Hello, we’re sorry to hear about your poor experience with the product. Our sponges are expected to last a minimum of 3 weeks. If the sponges are falling apart within the first 3 weeks of use, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right and you can have a more joyful cleaning experience. We hope you have a bright day!
Same product, but the color change from neutral to bright yellow is terrible. Makes it look cheaper. Sad they changed it after having an amazing performing and looking product for decades.
Response from scotch-brite.comBy 3M Care Team, November 7, 2025
Hello, we're sorry to hear you are having trouble with our product. We’re determined to help you have a joyful cleaning experience, and we encourage you to call us directly at 1-800-846-8887 M-F 8am-4:30pm CT so we can help make it right! We hope you have a bright day!
I have been using Dobie pads for decades. Yes, they ripped sooner than in the past but the sponge part inside was much better than the 'new and improved' ones I just got-they are bright fluorescent yellow, yuck, and the sponge inside is thinner and less effective, meaning it does not hold the dish soap for longer than a 2-3 dishes or bowls. Very disappointed. Bring back the originals please!
Response from scotch-brite.comBy 3M Care Team, October 29, 2025
Hello, we're sorry to hear you are having trouble with our product. We’re determined to help you have a joyful cleaning experience, and we encourage you to call us directly at 1-800-846-8887 M-F 8am-4:30pm CT so we can help make it right! We hope you have a bright day!