Customer reviews from scotch-brite.com
Scotch-Brite - Dobie All-Purpose Non-Scratch Scouring Pad, 3/Pack (723-2F) - White
Average customer rating
4.2
(624 Reviews)
Rating breakdown 624 reviews
5 Stars
429
4 Stars
71
3 Stars
17
2 Stars
35
1 Star
72
35%of customers recommend this product.
(
35 out of
101)
Customer Reviews for Scotch-Brite - Dobie All-Purpose Non-Scratch Scouring Pad, 3/Pack (723-2F) - White
Customer Rating
5
Dobie-What happened?
on October 19, 2016
Posted by: corkthewhine
from Merced, CA, United States
Gender:Female
[This review was collected as part of a promotion.] I have been a satisfied and faithful user for more than 20 years. I was just wondering if you have figured out why all of sudden the Dobie pad after a week or so it shrinks down to a flat square, then it's pretty useless. I have never own a dishwasher, but had 5 dishwashers ( my boys). I don't want to stop using them, because there isn't anything out there that even comes close. But I can't continue to buy them all the time.
I would recommend this to a friend!
Written by a customer while visiting scotch-brite.com
Customer Rating
2
SO disappointing!!!!!
on September 29, 2016
Posted by: Hedgehog41
from Madison, WI, United States
Gender:Female
I have been a faithful Dobie Pad user for almost 40 years, and have frequently bought them for other people as a strange-but-really-useful gift. I had stockpiled several 3-packs a few years ago, and finally just ran out. I went to a local well-known department store to purchase new ones and opened the package, surprised to see that the size had changed! As noted by others, the new shape is more square than rectangular. O.K., I thought, change happens. I can deal with this. Or so I thought....After using the pad for only two weeks, it is already unraveling, exposing the sponge, and I am doing nothing different than I have done for almost 40 years. I thought that maybe it was a lemon, so started using a different Dobie from the box--same problem developed within 4 days! I am totally disappointed in the reduced quality of your once fine and now formerly indispensable product.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy Social Engagement , Scotch-Brite™ Brand, September 30, 2016
Thanks for taking the time to share your review of our Scotch-Brite® All Purpose Cleaning Pad. We apologize for the frustration here. We'd like to do our best to rectify your experience through a refund or replacement. If you're interested, please reply to the email we've sent directly. Thank you!
Written by a customer while visiting scotch-brite.com
Customer Rating
4
Don't hold up like they used to...
on August 27, 2016
Posted by: Sandy42
from Boston, MA, United States
Gender:Female
[This review was collected as part of a promotion.] I love these. Have been using them exclusively for years on my dishes. They never scratch and do a great job getting all the gook off. My only complaint and reason for taking off a star is that the material on the outside of the pad seems flimsier than it used to be. The pads start getting tears in less than a month when they used to last 6 months or or more. On the plus side it means I get a new clean fresh sponge more often so maybe it's ok.
I would recommend this to a friend!
Written by a customer while visiting scotch-brite.com
Customer Rating
1
This USED to be my favorite kitchen tool....
on August 25, 2016
Posted by: bach24trombone
from Pickens, SC, United States
Gender:Female
I, too, have been a faithful Dobie scrubber user having used them most of my married life. The last few scrubbers I have bought have fallen apart within the first two weeks of use. This last scrubber took the cake, the cover having come open after three, THREE, uses. I will not be spending my money on any more.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy Social Engagement , Scotch-Brite™ Brand, August 29, 2016
Thanks for taking the time to share your feedback on our Scotch-Brite® All Purpose Cleaning Pad. We've sent your thoughts on to our developers, but we'd like to speak directly to get a replacement that works for you. Please feel free to connect directly at 800-846-8887. We've also shared this information via email. Thank you!
Written by a customer while visiting scotch-brite.com
Customer Rating
3
Poor Dobie
on August 8, 2016
Posted by: Cheri10
from Concord, NH, United States
Gender:Female
[This review was collected as part of a promotion.] The Dobie sponge product has been in my household for as long as I can remember, First my mother's only sponge choice, and then mine, we are talking decades now. However, over the past year or more, I have noticed that the Dobie wears out so much quicker than in the past, as no longer resists molding.I never remember Dobie holding that moldy/mildew smell in all the years of use. What happened?
Written by a customer while visiting scotch-brite.com
Customer Rating
2
Not as good as they use to be
on July 6, 2016
Posted by: LizzyO
from Everett, WA, United States
Gender:Female
I have use the Dobie for over 30 years and I have to say that the quality has gone downhill. They use to last forever it seemed, now one lasts for maybe a month if I'm lucky. I'm ready to start looking for a new product to replace my once favorite Dobie. :(
No, I would not recommend this to a friend.
Response from scotch-brite.comBy Scotch-Brite Brand, Social Engagement, July 8, 2016
Thank you for taking the time to leave your review. We are sorry to hear you feel your most recent purchase is not holding up as it had in the past. It is hard to say how long a sponge should last as it is based on many variables. For any customer having quality concerns we would ask they contact our team at 1.800.846.8887 M-F 8am-4:30pm CT. Please know we will be sending you a direct e-mail to discuss further.
Written by a customer while visiting scotch-brite.com
Customer Rating
5
Nice cleaning pad!
on May 14, 2016
Posted by: Merce
from Oman
Gender:Female
[This review was collected as part of a promotion.] i really find Dobie a trustworthy product. very useful. Why don't you have Dobie in the Middle East?
I would recommend this to a friend!
Written by a customer while visiting scotch-brite.com
Customer Rating
1
Sobie not lasting more than a couple day!
on April 1, 2016
Posted by: Abass
from Charlotte, MI
Gender:Female
Just read other reviews with the same problem. We used to use a Dobie for a week or so, now they don't last more than a day or two. Very frustrating. Plastic coating just comes apart. Ready to find something else, but we would prefer for you to just make the Dobie last longer like it used to.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy Scotch-Brite Brand, Social Engagement, April 4, 2016
We're sorry to hear of the recent trouble with this product and we'd like the opportunity to assist. Please keep an eye out for a direct e-mail. For any customer having trouble we would ask they please call our team at 1.800.846.8887 M-F 8am-4:30pm CT so we can assist. Thank you!
Written by a customer while visiting scotch-brite.com