Customer reviews from scotch-brite.com
Scotch-Brite - Dobie All-Purpose Non-Scratch Scouring Pad, 3/Pack (723-2F) - White
Average customer rating
4.2
(624 Reviews)
Rating breakdown 624 reviews
5 Stars
429
4 Stars
71
3 Stars
17
2 Stars
35
1 Star
72
35%of customers recommend this product.
(
35 out of
101)
Customer Reviews for Scotch-Brite - Dobie All-Purpose Non-Scratch Scouring Pad, 3/Pack (723-2F) - White
Customer Rating
5
Dobie Pads still #1
on July 5, 2017
Posted by: Taphandle1
from No Ca
Gender:Male
[This review was collected as part of a promotion.] They still last longer than all other pads. Do not microwave!
I would recommend this to a friend!
Written by a customer while visiting scotch-brite.com
Customer Rating
4
Effective but not durable
on June 18, 2017
Posted by: Tom C
from Rocky River
Gender:Male
We have been using this product for decades. Recently, we noticed they don't last as long as they used to.
I would recommend this to a friend!
Written by a customer while visiting scotch-brite.com
Customer Rating
1
What has happened!!??
on June 9, 2017
Posted by: bmergirl8093
from Colorado Springs, CO, United States
Gender:Female
I've purchased these pads for so many years I can't count. My guess would be somewhere close to 15 years. Some time ago the store where I shop couldn't keep them in stock. When I managed to get there as they restocked I bought the entire case. That said, I've been using that stock for quite some time. Having recently run out I purchased another two pads. I thought I had gotten a bad batch because the mesh fell apart after just a couple of uses. Bought more from a different store the other day....same thing....mesh fell apart. It should be noted that I am not using the Dobies any differently than I have for so many years.
Scotch Brite....what have you done to the one and only sponge I've used for so many years? Now I need to find something else.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy Scotch-Brite Brand, Social Engagement, June 12, 2017
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-846-8887 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotch-brite.com
Customer Rating
2
Quality seems to have dropped
on May 17, 2017
Posted by: Daniel
Gender:Male
I am a lifelong Dobie user, but over the last several months they have not stood up to the challenge. I don't know if they changed the materials they use, but the scrubbie sheaths have been tearing fast; sometimes after only a load or two of dishes. I sure hope they fix this defect in materials asap, because the other products on the market don't stack up much better.
Response from scotch-brite.comBy Scotch-Brite Brand, Social Engagement, May 19, 2017
Thank you for taking the time to leave your review. Your experience is not something we would expect and we'd like the opportunity to discuss this further and assist. Please connect with our team at 1.800.846.8887 M-F 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotch-brite.com
Customer Rating
2
Disappointed
on May 15, 2017
Posted by: marpal620
from PA
Gender:Female
I was a big fan of Dobie Sponges for years as others have commented but I have to agree the quality of the sponges has deteriorated so bad that after one week, the sponge looks like a sponge from a bag of cheap generic sponges. If the old Dobie quality isn't being brought back, it shouldn't be called Dobie because its advertising a higher quality product than it the new product actually is.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy Scotch-Brite Brand, Social Engagement, May 17, 2017
Thank you for taking the time to leave your review. We're sorry to hear of your experience as it is not something we would expect. We have not made any changes to this product and we'd like to assist. For any customer having quality concerns please know our team is available at 1.800.846.8887 M-F 8am-5pm CT. Thanks again!
Written by a customer while visiting scotch-brite.com
Customer Rating
2
on April 22, 2017
Posted by: SEJ423
from Boston, MA
I agree with the comments by 'ABusyMom', from four years ago. The mesh on these sponges falls apart a bit too easily. In our family of seven, a sponge--our primary dish-washing tool--only lasts two weeks, at most. (Granted, that's a large family, and a lot of use, but the sponges used to last longer.) I suggest considering modifying the design or manufacturing process to enhance the durability.
Sincerely,
Scott
Boston, MA
Boston, MA
Response from scotch-brite.comBy Scotch-Brite Brand, Social Engagement, April 24, 2017
Thank you for taking the time to leave your review. We'd like the opportunity to assist and ask you please connect with our team at 1.800.846.8887 M-F 8am-4:30pm CT. We want to ensure our products meet the high quality standards you have come to expect. Thanks again, and we look forward to your call.
Written by a customer while visiting scotch-brite.com
Customer Rating
4
why is my dobie turning black???
on March 29, 2017
Posted by: mkallen
from Peterborough, NH
Gender:Female
I love this sponge. It doesn't keep yucky food particles in it, it stays clean but now...it keeps turning black and I have to throw it away. I even tried another Dobie that was flat and soft on one side but...it turned black. Is it my dish detergent, my city water? I want my dobie back!
I would recommend this to a friend!
Written by a customer while visiting scotch-brite.com
Customer Rating
1
When are you changing it back!!!
on March 24, 2017
Posted by: Was a loyal customer
from Indiana
Gender:Female
[This review was collected as part of a promotion.] As others who have given reviews I have been using Dobie pads my whole life as my mom uses them also. I'm very unhappy with the performance of this product. I don't know how long ago you decide to change the materials but they are horrible. it only takes a few uses for it to completely fall apart. I loved the original Dobie pads and would encourage you to return to higher quality materials. I have purchased the pads several times in hopes of finding the original product. I just don't feel it's worth it anymore and I'm tired with dealing with the inferior product. I may have to switch to something different. Please find better quality materials. This website will not let me choose any other option then yes on received free product. I did not receive a free product and I can only answer yes.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy Scotch-Brite Brand, Social Engagement, March 27, 2017
Thank you for taking the time to leave your review. We're very sorry to see this and we would not expect the product to perform in this manner. We'd like to gather additional details and ask you please connect with our team at 1.800.846.8887 M-F 8am-4:30pm CT so we can understand what may be happening. Thanks again, and we look forward to your call.
Written by a customer while visiting scotch-brite.com