Customer reviews from scotchbrand.com
Scotch - 2" Handheld Packing Tape Dispenser, (MMMST181) - Multicolored
Average customer rating
3.9
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
70
4 Stars
17
3 Stars
5
2 Stars
0
1 Star
26
83%of customers recommend this product.
(
83 out of
100)
Customer Reviews for Scotch - 2" Handheld Packing Tape Dispenser, (MMMST181) - Multicolored
Customer Rating
1
Absolute junk!
on September 27, 2022
Posted by: Tom1962
Worst dispenser ever! This junk never cuts the tape. Frustrating!
Response from scotchbrand.comBy Scotch Brand, PACE Social Care, September 30, 2022
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect. Our dispenser should cut the tape when you press the plastic guard against the box to move the blades forward and then twist your wrist to cut the tape. If this is not working, please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT and reference Case ID 35856278. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
DOES NOT CUT!
on October 19, 2022
Posted by: whowants2know
from MI
As other reviews mention, this tape dispenser does not cut the tape. So frustrating. This dispenser is not inexpensive, and yet I am having to use scissors with it. The previous Scotch dispenser I had for years, was awesome. This one is terrible! I'm so sorry I threw away the receipt.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, PACE Social, October 26, 2022
So sorry to hear you had trouble with the product! Thank you for taking the time to rate & review this Scotch Brand product. We’d like to learn more about your experience. Please call us at your earliest convenience, toll free at 1-800-328-6276 Mon-Fri 8:00-4:30 CT so we can assist you further and reference case 36413212.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Piece of junk!
on November 5, 2022
Posted by: Frustrated mover
Wish I had read the reviews before buying! Totally agree with everyone , this model is a piece of junk. I think the safety shield is too big and hides the blade. I’m wasting more tape trying to cut it then I’m using to seal the boxes.
Response from scotchbrand.comBy Scotch Brand, PACE Social Care, November 8, 2022
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect. Our dispenser should cut the tape when you press the plastic guard against the box to move the blades forward and then twist your wrist to cut the tape. If this is not working, please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT and reference Case ID 36674168. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Stay Away, doesn’t work
on January 17, 2023
Posted by: TuesdayTues
Gender:Female
If I could give it no stars I would. My very old and reliable tape dispenser broke so I bought this one. I normally read reviews before making purchases but given it said Scotch and 3M I trusted it had to be the best. WRONG. The tape does not cut off. All the reviews are accurate now that I have read them. Do not buy this, you will frustrate yourself. I do not recommend this dispenser. I can’t believe I have to now do research to find a good tape dispenser
This would be the perfect gift to someone you don’t like.
No, I would not recommend this to a friend.
Written by a customer while visiting scotchbrand.com
Customer Rating
5
Totally True To Its Description
on May 10, 2023
Posted by: Raj1970
from Los Angeles, CA
[This review was collected as part of a promotion.] I received a free Scotch Heavy Duty Packaging Tape Dispenser for review. I really like when a product is true to its description. This is easily the best tape dispenser I have ever used. It is what you’d expect to find in a professional shipping and packing operation. The foam handle is comfortable in the hand, easy to grip and manipulate, and the metal and heavy plastic construction is robust and pro-level durable. The mechanism for adjusting the tension on the tape roll is an innovative and useful addition. The dispenser works flawlessly. I easily taped box lids and cut the tape with a mere flick of the wrist. This is the last packing tape dispenser I intend to own
I would recommend this to a friend!
Written by a customer while visiting scotchbrand.com
Customer Rating
5
Heavy-Duty Dispenser
on May 10, 2023
Posted by: RhondaH
[This review was collected as part of a promotion.] I received this product free from 3M to evaluate.
The Heavy-Duty Dispenser works great once you figure out the directions!
The dispenser is sturdy and has a good quality feel with its metal construction and foam handle.
The Heavy-Duty Dispenser works great once you figure out the directions!
The dispenser is sturdy and has a good quality feel with its metal construction and foam handle.
I would recommend this to a friend!
Written by a customer while visiting scotchbrand.com
Customer Rating
5
Plastic blade guard great for safety ❤️
on May 20, 2023
Posted by: threebeagles
from North Dakota
[This review was collected as part of a promotion.] Love the ease of this product. The tape end doesn’t get lost or messed up. You can adjust the tension easily making the dispenser easy for anyone to use. Loading the tape takes no time at all. Pop the roll on and feed it through the roller and metal guide. That’s it! The only problem I had was figuring out the blade. There was a nice sticker to warn me it was sharp but I failed to realize not only did the sticker need to be removed but also the plastic guard. I tried everything until it hit me! I feel so silly now 😁 but the blade guards is an awesome safety feature. Oh and I almost forgot— the clear plastic piece at the top really helps when taping up large boxes.
I received the product from 3M.
I would recommend this to a friend!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Do Not Purchase- Go With ULINE
on December 10, 2024
Posted by: Wrapper_1820
We purchased this item for our office as we ship quite frequently. Also for the fact that the handle is the foam for comfort. This is one of the worst products that we could have purchased. The teeth that cut the tape do not release close enough to the tape. You are then stuck with no way to cut the tape. We have even tried to take off the plastic guard if there was a defect that doesn't allow for the tape to cut. Our ULINE tape shipper dispenser works so much better.
Response from scotchbrand.comBy 3M, December 11, 2024
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com