Customer reviews from scotchbrand.com
Scotch - 2" Handheld Packing Tape Dispenser - Multicolored
Average customer rating
3.9
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
71
4 Stars
17
3 Stars
5
2 Stars
0
1 Star
26
83%of customers recommend this product.
(
84 out of
101)
Customer Reviews for Scotch - 2" Handheld Packing Tape Dispenser - Multicolored
Customer Rating
1
Horrible
on August 1, 2022
Posted by: Aliciask
I have had many functional dispensers over the years. This is not one of them. It is frustrating, doesn't work at all and you need scissors and an extra hand to get the tape
Response from scotchbrand.comBy Scotch Brand, PACE Social Care , August 5, 2022
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Please provide case number 34509478. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
DONT WASTE YOUR MONEY
on July 7, 2022
Posted by: JAshley
Gender:Female
I bought this, it wasnt cheap, and the blade doesnt cut at all. I cannot believe they are still selling this. What a scam.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, PACE Social Care, July 8, 2022
Thank you for your feedback! We are very sorry to hear you had trouble with this dispenser. We are always investigating and monitoring for improvements and potential innovation in our products. Your feedback will help us actively improve and create a solution that works better for all our customers. We’d like to learn more about your experience, please call us at your earliest convenience, toll free at 1-800-328-6276 Mon-Fri 8:00-4:30 CT so we can assist you further, and reference case 33886850.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Avoid at all costs
on June 16, 2022
Posted by: MSTJon
from Aurora, CO
Gender:Male
I'm moving and bought a new tape gun to expedite the process. This has actually made it more difficult. As everyone else has said, this DOES NOT CUT TAPE. Either 3m tested this with junk tape or they're hoping the blade will somehow caress the tape apart. Easily and literally the worst tape gun I've used in my life.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, PACE Social Care, June 20, 2022
Thank you for your feedback! We are very sorry to hear you had trouble with this dispenser. We are always investigating and monitoring for improvements and potential innovation in our products. Your feedback will help us actively improve and create a solution that works better for all our customers. We’d like to learn more about your experience, please call us at your earliest convenience, toll free at 1-800-328-6276 Mon-Fri 8:00-4:30 CT so we can assist you further, and reference case 33461429.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Design is Flawed
on June 11, 2022
Posted by: Kfunde
from Dallas Texas
Gender:Male
Its a sturdy gun but the blade does not extend out far enough to cut the tape. If you press it against the box you could end up cutting into the box itself. The product should have been better tested.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, PACE Social Team, June 16, 2022
So sorry to hear you had trouble with the product! Thank you for taking the time to rate & review this Scotch Brand Packaging Tape Dispenser. We’d like to learn more about your experience. Please call us at your earliest convenience, toll free at 1-800-328-6276 Mon-Fri 8:00-4:30 CT so we can assist you further and reference case 33410088.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Would not buy, returning to store tomorrow
on May 31, 2022
Posted by: Do832
from Houston Tx
Gender:Female
I bought this product today to assemble packing boxes for upcoming move. I could not get the dispenser to cut the tape that came with the dispenser. Pushing against box and twisting wrist did not work, had to cut with scissors. Total pain!
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, PACE Social Team, June 2, 2022
Thank you for your feedback! We are very sorry to hear you had trouble with this dispenser. We are always investigating and monitoring for improvements and potential innovation in our products. Your feedback will help us actively improve and create a solution that works better for all our customers. We’d like to learn more about your experience, please call us at your earliest convenience, toll free at 1-800-328-6276 Mon-Fri 8:00-4:30 CT so we can assist you further, and reference case 33096552.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
dumb safety
on May 22, 2022
Posted by: Alex in 505
from Rio Rancho, NM
Gender:Male
Thanks very much for taking away the functionality of this dispenser. Integrating a safety to protect idiots has made this tape gun ridiculously annoying. If you cut yourself with a tape dispenser, hopefully that's a lesson you only have to learn once. If you learn it again, you probably deserve it. I miss when products weren't designed for the lowest common denominator.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, PACE Social Care, May 26, 2022
We apologies for challenges you faced and thank you for the constructive feedback. Your experience is not what we would expect. Our dispenser should cut the tape when you press the plastic guard firmly against the box to move the blades forward and while holding it against the box - you then twist your wrist to cut the tape. If this is not working, please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT and reference case 32917371. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Tape Gun does not cut the tape
on May 10, 2022
Posted by: DD67
from Muncy Pa
Gender:Male
I have bought two of these and neither of them will cut the tape when pressed fully against the box.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, PACE Social Care, May 19, 2022
Thank you for your feedback! We are very sorry to hear you had trouble with this dispenser. We are always investigating and monitoring for improvements and potential innovation in our products. Your feedback will help us actively improve and create a solution that works better for all our customers. We’d like to learn more about your experience, please call us at your earliest convenience, toll free at 1-800-328-6276 Mon-Fri 8:00-4:30 CT so we can assist you further, and reference case 32539404.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Waste of money!
on April 16, 2022
Posted by: Dixie
from Corvallis
Gender:Female
After buying this dispenser to replace a great older one I had for years, I was thoroughly disappointed and had to use scissors to cut the tape! What to do with 3 large rolls of replacement tape when this dispenser is going in the trash! :(
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, PACE Social Care, April 20, 2022
Apologies for any challenges you faced and thank you for the constructive feedback. Your experience is not what we would want to happen when using our dispenser. Our dispenser should cut the tape when you press the plastic guard firmly against the box to move the blades forward and while holding it against the box - you then twist your wrist to cut the tape. If this is not working, please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT and reference case 32114772. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com