Customer reviews from scotch-brite.com
Scotch-Brite - Heavy Duty Dishwand Refills, 2/Pack (481-7-RSC) - Green
Average customer rating
4.1
(169 Reviews)
Rating breakdown 169 reviews
5 Stars
111
4 Stars
20
3 Stars
7
2 Stars
9
1 Star
22
79%of customers recommend this product.
(
103 out of
130)
Customer Reviews for Scotch-Brite - Heavy Duty Dishwand Refills, 2/Pack (481-7-RSC) - Green
Customer Rating
1
Poor build quality!
on September 26, 2020
Posted by: Twarek04
from Phoenix
Gender:Male
We’ve used these for quite awhile. Over the last year or so the quality has gotten worse and worse. The last four packs have fallen apart in just one use. We just ordered more Scrub Daddy dispensers and wand. Will not buy these again.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy Scotch-Brite, Social Care, September 28, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-846-8887 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotch-brite.com
Customer Rating
2
Disappointing
on September 27, 2020
Posted by: Jacqueline
from Decatur Michigan
Gender:Female
I love these sponge replacements,but something changed made the glue , they fall off in days
No, I would not recommend this to a friend.
Response from scotch-brite.comBy Scotch-Brite, Social Care, September 28, 2020
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-846-8887 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotch-brite.com
Customer Rating
2
Dishwand Refill Sponges
on September 27, 2020
Posted by: Emily31
from PA
Gender:Female
I absolutely loved theses sponges. It was the only thing I would use. I’m so disappointed that they have a new design with the huge hole in the sponge. I’m using so much dish soap that I’m just wasting it and money. Wish you would go back to the old version it was 100 times better.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy Scotch-Brite, Social Care, September 28, 2020
We’ve heard your feedback and are working on a fix to all Scotch-Brite Dishwand Refills that we hope to have available soon. In the meantime, please reach out to us if you have any further questions or concerns, please connect with us directly at 1-800-846-8887 M-F 8am-4:30pm CT.
Written by a customer while visiting scotch-brite.com
Customer Rating
1
What have you done!
on October 26, 2020
Posted by: NK47
from Western NY
Gender:Male
We’ve used the wand, and refills, for years and there are changes that now reflect poorly on your products. The hole in the middle allows the dish soap to just pour out, and the scrubbers seem to be disconnecting from the plastic ‘holder’ that connects it to the wand more quickly. I’m stuffing the hole in the refill with a piece of foam to keep the dish soap from running out. I’d suggest you rethink the changes in design as you will be losing your customers (soon?). Using the wand/refills is becoming an inconvenience and hassle that’s not necessary when cleaning dishes.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy Scotch-Brite Brand, Social Care, October 26, 2020
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-846-8887 Mon-Fri 8am-4:30pm CT.
Written by a customer while visiting scotch-brite.com
Customer Rating
1
Sponge detaches from plastic head quickly
on November 14, 2020
Posted by: Disax2
The quality used to be so much better, now these are rip off after a few uses. Wouldn't recommend
No, I would not recommend this to a friend.
Response from scotch-brite.comBy Scotch-Brite, Social Care, November 16, 2020
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-846-8887 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotch-brite.com
Customer Rating
2
The hole is a terrible design.
on November 25, 2020
Posted by: Court12
from Chicago, IL
I have been buying the version without a hole for years and have never had a problem with the product. Nowdays I only see this version with a hole in the sponge, and it is absolutely terrible. Dish soap basically straight out, hardly any gets absorbed by the sponge on the way down, and a ton gets wasted. If you fill the wand full of soap, it will all leak out within one sinkfull of dishes. I have another unopened pack of this design, and it's going straight into the trash.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy Scotch-Brite, Social Care, December 1, 2020
Hello - Thank you for taking the time to leave your review. We are sorry to hear of the trouble. Our new design with the soap access hole was intended to provide direct soap flow while using our dishwands. When finished using the dishwands, we recommend that they be stored upright. When using our New Advance Soap Control Dishwands, soap should flow directly to your dishes when the button on the wand is pressed. Once finished, the Advanced Soap Control Dishwand can be stored in any position without leaking. We’ve heard our customers feedback and have release a fix to all Scotch-Brite Dishwand Refills. These are available at Wal-Mart, Target, Amazon, and more retailers soon. Please reach out to us if you have any further questions or concerns, 1-800-846-8887 M-F 8am-4:30pm CT.
Written by a customer while visiting scotch-brite.com
Customer Rating
1
New design leaks and wastes soap
on January 9, 2021
Posted by: JoeB
from Los Angeles, CA
I’ve loved my Scotch-Brite dish wand for years, but recently bought refill sponges, and they leak! I woke up to find the soap all over my counter. Never happened with the old design. I’m going to have to look for a new dish wand.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy Scotch-Brite, Social Care, January 12, 2021
Hello - Thank you for taking the time to leave your review. We are sorry to hear of the trouble. Our new design is intended to provide direct soap flow with our Dishwands. When finished using the dishwands, we recommend that they be stored upright. When using our Advance Soap Control Dishwands, soap should flow directly to your dishes when the button on the wand is pressed. Once finished, the Advanced Soap Control Dishwand can be stored in any position without leaking. We’ve heard our customers feedback and released a new design with an optional hole that can be used with both styles of wands. These are now available on the market. Please reach out to us if you have any further questions or concerns, 1-800-846-8887 M-F 8am-4:30pm CT.
Written by a customer while visiting scotch-brite.com
Customer Rating
2
The new design needs to be rethought.
on January 31, 2021
Posted by: Attydot
from NW Arkansas
Gender:Female
The sponge dislodges from its holder. The hole in the middle is useless and obviously interferes with the adhesion of the sponge. Go back to the original. This is the 2nd time it has happened —both times with the heavy duty sponge.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy Scotch-Brite, Social Care, February 4, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-846-8887 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotch-brite.com